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outlook problem RRS feed

  • Question

  • Everytime it asks for userid and password it gives the logon prompt back like the password or userid is wrong

    settings for the client are

    Wednesday, May 15, 2013 8:50 AM

Answers

  • Hi,

    First, please try to logon the OWA and ensure your logon name and password are correct, mailbox can be logon.

    Second, please test on the following page to check where is wrong.

    https://www.testexchangeconnectivity.com/


    Wendy Liu
    TechNet Community Support

    • Proposed as answer by wendy_liu Wednesday, May 22, 2013 9:37 AM
    • Marked as answer by wendy_liu Wednesday, May 22, 2013 1:51 PM
    Wednesday, May 22, 2013 2:28 AM

All replies

  • Hi,

    Can you post more details on it. it could be multiple issues check the pf stores mounted where the user located .

    Regards

    Muthu


    Thanks Muthu

    Wednesday, May 15, 2013 3:18 PM
  • Hi,

    First, please try to logon the OWA and ensure your logon name and password are correct, mailbox can be logon.

    Second, please test on the following page to check where is wrong.

    https://www.testexchangeconnectivity.com/


    Wendy Liu
    TechNet Community Support

    • Proposed as answer by wendy_liu Wednesday, May 22, 2013 9:37 AM
    • Marked as answer by wendy_liu Wednesday, May 22, 2013 1:51 PM
    Wednesday, May 22, 2013 2:28 AM