DPM 2012 R2 backup issue for VMs running on server 2012 host RRS feed

  • Question

  • Hi,

    We are trying to take backup of file server VM through DPM. When the backup is triggered the VM goes to saved state hampering the production.

    How to take the VM backup online. Please suggest, also when the command C:\>diskshadow /s c:\script.txt | find /i "Caption: Backup Using" its displaying - Caption: Backup Using Child Partition Snapshot\VM007.

    Checked the below article

    There should be no dynamic disks on the virtual machine : Does this means inside VM there should not be any dynamic disks or its creation of vhd type (fixed\dynamic) please confirm.



    Thursday, April 16, 2015 2:50 PM


  • Hi,

    The short answer is to upgrade the Hyper Server to Windows 2012 R2 - as saved state backups are a thing of the past when running Windows 2012 R2.

    Q1- Does this means inside VM there should not be any dynamic disks or its creation of vhd type (fixed\dynamic) please confirm.

    A1- All the disks inside the VM should show as "Basic" disks in windows disk management. 

    Here are the general conditions that make a VM go into a saved state during backup.

    Protecting Hyper-V machines

    Conditions when DPM fails to back up Hyper-V virtual machines in an online state

    By default, System Center 2012 – Data Protection Manager (DPM) performs a backup of a Hyper-V Virtual Machine (VM) in an online state. However, DPM cannot back up a Hyper-V VM in an online state, if one or more of the following conditions are true:

    •Backup (Volume Snapshot) Integration Service is disabled or not installed.
    •The virtual machine has one or more dynamic disks.
    •The virtual machine has one or more non-NTFS based volumes.
    •The virtual machine Cluster Resource Group in a cluster setup is offline.
    •The virtual machine is not in a running state.
    •A ShadowStorage assignment of a volume inside the virtual machine is explicitly set to a different volume other than itself.
    •An App-V drive is installed on the virtual machine that creates a non-NTFS volume.

    These conditions are set by the Hyper-V writer. In such a case, the VM is put in a saved state before a snapshot of host volumes are taken (except when the VM is turned off) for a backup. The Hyper-V writer adds the VM in the following format:
    •For offline backups: Backup Using Saved State\<VMName>
    •For online backups: Backup Using Child Partition Snapshot\<VMName>

    Additional reason is if there is less than 300MB free space on a volume in the guest.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, April 16, 2015 7:46 PM