locked
Disappearing Icons RRS feed

  • Question

  • I have done a lot of looking and I cannot solve this problem.

    One day, all of my icons just reverted back to the generic, 'unrecognized extension', icon. I managed to stop Explorer and rebuild the icon cache; which helped but didn't solve the problem. Now, all of my Microsoft Office icons are an icon I've never seen before and Adobe icons are still missing completely.

    I'm at a loss for the next thing to try. The forums, knowledge bases and troubleshooter haven't been much help, but it seems like this is a relatively common problem. Any help is definitely appreciated.





    Wednesday, December 15, 2010 3:16 PM

Answers

  • Hi,

     

    I suggest to create another administrator account to see if same issue occurs:

    ====================

    1) Click the Start Button, type User Accounts in the start search pane and press Enter.

    2) Click Manage user accounts. 

    3) Click Create a new account, and type the name.

    4) Choose account type as Computer administrator.

    5) Click Create Account.

    6) Log off and log on with the new account.

     

    Furthermore, perform a whole disk scan to see if any virus in your PC.

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Wednesday, December 22, 2010 8:34 AM
    Friday, December 17, 2010 3:09 AM

All replies

  • Odd, it didn't post the second screen shot of the task bar:

    Wednesday, December 15, 2010 3:17 PM
  • Is this the same for all users?


    Lee Bowman MCITP MCTS
    Wednesday, December 15, 2010 5:19 PM
  • Hi,

     

    I suggest to create another administrator account to see if same issue occurs:

    ====================

    1) Click the Start Button, type User Accounts in the start search pane and press Enter.

    2) Click Manage user accounts. 

    3) Click Create a new account, and type the name.

    4) Choose account type as Computer administrator.

    5) Click Create Account.

    6) Log off and log on with the new account.

     

    Furthermore, perform a whole disk scan to see if any virus in your PC.

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Wednesday, December 22, 2010 8:34 AM
    Friday, December 17, 2010 3:09 AM