blue screen vista .. RRS feed

  • Question

  • hi.. after i installed a program into my vista home basic.. it caused blue screen in my laptop... i must uninstall that cd program which i installed..   but i don have a chance to go in to the OS..  after it boot in for a while.. then it comes out dump memory.. then come out boot from save mod .. boot from comand prompt ...

    how should i solve this ? thaksk

    Wednesday, December 26, 2007 9:40 AM

All replies

  • This definitely isn't the right forum to be posting this, but I can try to help. What program did you install that caused the blue screen? Will Vista successfully boot from safe mode? If not, you can use Vista's 1st installation CD to use the Recovery Console or Automated System Recovery utilities to recover from most such errors.
    Thursday, December 27, 2007 9:57 PM