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SQL Server Native Client install fails during prerequisites

    Question

  • Hi

    I'm trying to install sharepoint 2010 on a new windows 2k8r2 which is a member server on our domain. The server is fully updated.

    The SQL Server native client installation fails. This is the entry in the error log;

     

    2010-09-15 08:57:26 - Beginning download of Microsoft SQL Server 2008 Native Client
    2010-09-15 08:57:26 - http://go.microsoft.com/fwlink/?LinkID=160387
    2010-09-15 08:57:28 - Size of download of "Microsoft SQL Server 2008 Native Client" in bytes is "8073728"
    2010-09-15 08:57:28 - Download of "Microsoft SQL Server 2008 Native Client" completed successfully
    2010-09-15 08:57:28 - Installing Microsoft SQL Server 2008 Native Client
    2010-09-15 08:57:28 - "C:\Windows\system32\msiexec.exe" /i "C:\Users\myadmin\AppData\Local\Temp\SQLCF11.tmp.msi" /quiet /norestart
    2010-09-15 08:57:28 - Install process returned (0X660=1632)
    2010-09-15 08:57:28 - [In HRESULT format] (0X80070660=-2147023264)

     

    If I run the SQL native client installer manually I get the following error;

    The installer has encountered an unexpected error. The error code is 2755. Server returned unexpected error 1632 attempting to install package.

     

    Any ideas why this is happening? I've had a quick google and can't see anything for SQL Native Client for that error code.

    Thanks

     

    Olly

    Wednesday, September 15, 2010 8:17 AM

All replies

  • Hi,

    please refer to this link http://msdn.microsoft.com/en-us/library/ms681385(VS.85).aspx

    The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.

    Wednesday, September 15, 2010 8:32 AM
  • Hi

    The C drive (only drive in the server) has loads of space free and the temp folder (both c:\windows\temp and the one pointed to by %temp%) has full permissions for the administrator account I'm using.

    Any other ideas?

    Olly

    Wednesday, September 15, 2010 8:39 AM
  • Hi,

    Do you have antimaleware program installed ? if so try to stop it and try again our process, also disable any antivirus program while installing.

     

    Wednesday, September 15, 2010 9:33 AM
  • I am having the same problem. It is a staging environment I am building and as of now, I have no antivirus installed. Any other suggestions 
    Tuesday, April 12, 2011 9:17 PM
  • Hi, go directly to SQL 2008 CD and intsall the client from (Drive):\1033_ENU_LP\x64\Setup\x64\SQLncli.msi or search directly inside the cd for sqlncli
    Wednesday, April 13, 2011 5:46 AM