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Could not backup SSP but the rest of a MOSS 2007 Server with DPM 2010 RRS feed

  • Question

  • Hi

    I want to Backup a MOSS 2007 Server with DPM 2010. I've installed the required Patches on the MOSS and the SQL Server and I can backup the SPSearchComponent and the SharePoint Config. But I can't backup the SSPComponent.

    While creating or modifying the protection group I could SPSearchComponent and the SharePoint Config but no SSP. When I try to select a SSP the following error is displayed:

    One or more prerequisites for protecting this data source is missing.
    Ensure that the following prerequisite software is installed on SRV312.intra.pageup.ch, the front-end Web servers and all of the back-end computers running SQL Server  (including all cluster nodes and mirror partner nodes):
    .....
    , go to http://go.microsoft.com/fwlink/?LinkId=128884
    ID
    : 31311

    But the the required Patches are installed and the the SQL Server Client components are also installed on the MOSS Server.
    The MOSS Server is installed on a Windows 2003 R2 Server (SP2) and the DB is on a SQL 2005 Server with SP3 running on Windows 2003 R2 Server (SP2).

    Anyone out there have any suggestions?

    Thx

    J0fe

    Thursday, November 4, 2010 3:30 PM

All replies

  • Have you run ConfigureSharePoint.exe on only 1 of the Web Front-End Servers of the farm?  If not insure that you are logged into the server as a farm admin and run configuresharepoint.exe from %program files%\Microsoft data protection manager\dpm\bin.

    note: configure sharepoint only needs to be run on 1 WFE server.


    Walt W [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Thursday, November 4, 2010 7:11 PM
    Moderator
  • My SharePoint "Farm" is only one Server and I ran the ConfigureSharePoint.exe on the SharePoint Server. Thats not the problem.

    The only thing that I can't backup is the Sahred Service Provider. But I have a backup (made mit DPM) form the SharePoint Serach Component and the Config.

    Thx

    J0fe

    Friday, November 5, 2010 7:39 AM
  • Have you run:

    ConfigureSharePoint.exe [-EnableSPSearchProtection]

     


    Walt W [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, November 8, 2010 8:13 PM
    Moderator
  • Yes I also ran ConfigureSharePoint.exe [-EnableSPSearchProtection]

    I could also add  SPSearchComponent to the protection group.

    The selection list in the protection group wizard show like this: http://img571.imageshack.us/img571/6059/selectionl.jpg
    After I click on the SSPComponent_SP07_ShardedServices1 this error appears: http://img139.imageshack.us/img139/6201/errorkk.jpg

    J0fe

    Tuesday, November 9, 2010 7:49 AM
  • Hi J0fe

    On your SharePoint server run the ConfigureSharePoint.exe with the -EnableSPSearchProtection switch.

    Can you protect it now?

     

    BR

    Robert Hedblom



    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Tuesday, November 9, 2010 9:09 AM
    Moderator
  • Hi Robert

    I ran the ConfigureSharePoint.exe with the -EnableSPSearchProtection switch on my SharePoint server. But unfortunately I can still protect only the half of the SharePoint.

    I can protect the "SPSearchComponent" and the "Config" but not the "SSPComponent". See also the screeshot in my previous post.

    Thx

    J0fe

    Tuesday, November 9, 2010 9:20 AM
  • Hi

    It seems that your haven't installed DPM agents on all of your servers that hosts the SharePoint solution. Verify that you have installed a DPM agent on the SQL server that is hosting the SharePoint Farm. Also verify that your have all the protected computer requirements in place: http://technet.microsoft.com/en-us/library/ff399140.aspx

    If your running Windows Server 2003 you must install the KB940349. Are you running DPM 2010? Becauase the error message referes to SP1 on server 2003 not SP2 as i should be. SP1 was for DPM2007.

     

    BR

    Robert Hedblom



    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Tuesday, November 9, 2010 10:39 AM
    Moderator
  • Hi

    My SharePoint solution consists of one SharePoint Server and one SQL 2005 SP3 Sever. Both server have the DPM agent installed.

    The required SharePoint patches are installed and the SharePoint Server and the SQL Server are running on Windows 2003 with SP2.

    DPM is version 2010 on a Windows Server 2008 R2.

    J0fe

    Tuesday, November 9, 2010 2:59 PM
  • Have you installed the KB940349 on your 2003 servers?

     

    BR

    Robert Hedblom



    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Tuesday, November 9, 2010 7:14 PM
    Moderator
  • Yes, KB940349 is installed on the servers. 
    Wednesday, November 10, 2010 7:10 AM
  • Hi J0fe!

    If you have installed all the hotfixes and fullfilled all the prerequisites (http://technet.microsoft.com/en-us/library/ff399140.aspx) for the solution and you don't have any firewalls that blocks you, then you should open a case with the Microsoft support.

     

    BR

    Robert Hedblom



    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Wednesday, November 10, 2010 8:34 AM
    Moderator
  • I was wondering if you ever resolved this issue.  I am having the same problem and I have the exact same setup.  Thanks
    Thursday, February 17, 2011 4:15 PM
  • No sorry, I never really solved  this issue. But I figured out that still all content of the farm is backed up.

    Furthermore, because we plan to update the farm to 2010 I didn't invest any time to this problem.

    J0fe

    Friday, February 18, 2011 7:23 AM