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Unknown error in r-open installation(3.5.3), logs attached RRS feed

  • Question

  • Hello, I am new to R open and have been trying to install it for my assignment.

    However, I encountered problem while installing, giving me an log for the install process.

    I searched for solution on the web, and it seems that posting my log would help?

    thank you in advance!

    ===================== Log ====================================================

    [22EC:40E8][2020-03-17T14:27:29]i001: Burn v3.10.1.2213, Windows v10.0 (Build 18363: Service Pack 0), path: C:\Users\Joshua Park\Downloads\microsoft-r-open-3.5.3 (1).exe
    [22EC:40E8][2020-03-17T14:27:29]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Microsoft\R Open\R-3.5.3'
    [22EC:40E8][2020-03-17T14:27:29]i009: Command Line: '-burn.unelevated BurnPipe.{F43036BE-896E-46EB-BAFD-AD8E42B43511} {927B7DDB-9478-4643-A570-6AED5462D529} 20680'
    [22EC:40E8][2020-03-17T14:27:31]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\JOSHUA~1\AppData\Local\Temp\Microsoft_R_Open_3.5.3_20200317142731.log'
    [22EC:40E8][2020-03-17T14:27:31]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Joshua Park\Downloads\microsoft-r-open-3.5.3 (1).exe'
    [22EC:40E8][2020-03-17T14:27:31]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Joshua Park\Downloads\'
    [22EC:40E8][2020-03-17T14:27:31]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft'
    [22EC:40E8][2020-03-17T14:27:32]i000: Loading managed bootstrapper application.
    [22EC:40E8][2020-03-17T14:27:32]i000: Creating BA thread to run asynchronously.
    [22EC:1B08][2020-03-17T14:27:32]i000: Entered RInstaller.dll
    [22EC:1B08][2020-03-17T14:27:32]i000: Setting string variable 'CacheFolder' to value 'C:\Users\Joshua Park\AppData\Local\Temp\'
    [22EC:1B08][2020-03-17T14:27:32]i000: Setting string variable 'MediaFolder' to value 'C:\Users\Joshua Park\AppData\Local\Temp\'
    [22EC:40E8][2020-03-17T14:27:32]i100: Detect begin, 3 packages
    [22EC:40E8][2020-03-17T14:27:32]i052: Condition 'VersionNT64' evaluates to true.
    [22EC:40E8][2020-03-17T14:27:32]i000: Setting numeric variable 'vc14x64Exists' to value 1
    [22EC:40E8][2020-03-17T14:27:32]i052: Condition 'VersionNT64' evaluates to true.
    [22EC:40E8][2020-03-17T14:27:32]i000: Setting version variable 'vc14x64Version' to value '14.16.27033.0'
    [22EC:40E8][2020-03-17T14:27:32]i000: Setting string variable 'NETFRAMEWORK45' to value '528040'
    [22EC:40E8][2020-03-17T14:27:32]i103: Detected related package: {8D4F7A6D-6B81-3DC8-9C21-6008E4866727}, scope: PerMachine, version: 14.10.25017.0, language: 0 operation: MajorUpgrade
    [22EC:40E8][2020-03-17T14:27:33]i000: Package ROpen.msi Detected in State Present
    [22EC:40E8][2020-03-17T14:27:33]i000: Microsoft R Open
    [22EC:40E8][2020-03-17T14:27:33]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    [22EC:40E8][2020-03-17T14:27:33]i000: Package NetFx45Web Detected in State Present
    [22EC:40E8][2020-03-17T14:27:33]i000: Package Not Available
    [22EC:40E8][2020-03-17T14:27:33]i052: Condition 'vc14x64Exists AND vc14x64Version >= v14.0.24215' evaluates to true.
    [22EC:40E8][2020-03-17T14:27:33]i000: Package VCRT_14.0.24215.0_1033.exe Detected in State Present
    [22EC:40E8][2020-03-17T14:27:33]i000: Visual C/C++ Runtime 2015
    [22EC:40E8][2020-03-17T14:27:33]i101: Detected package: ROpen.msi, state: Present, cached: Complete
    [22EC:40E8][2020-03-17T14:27:33]i104: Detected package: ROpen.msi, feature: ProductFeature, state: Local
    [22EC:40E8][2020-03-17T14:27:33]i104: Detected package: ROpen.msi, feature: MKL, state: Local
    [22EC:40E8][2020-03-17T14:27:33]i101: Detected package: NetFx45Web, state: Present, cached: None
    [22EC:40E8][2020-03-17T14:27:33]i101: Detected package: VCRT_14.0.24215.0_1033.exe, state: Present, cached: None
    [22EC:40E8][2020-03-17T14:27:33]i199: Detect complete, result: 0x0
    [22EC:40E8][2020-03-17T14:27:46]i200: Plan begin, 3 packages, action: Install
    [22EC:40E8][2020-03-17T14:27:46]i204: Plan 2 msi features for package: ROpen.msi
    [22EC:40E8][2020-03-17T14:27:46]i203: Planned feature: ProductFeature, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
    [22EC:40E8][2020-03-17T14:27:46]i203: Planned feature: MKL, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
    [22EC:40E8][2020-03-17T14:27:46]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
    [22EC:40E8][2020-03-17T14:27:46]w321: Skipping dependency registration on package with no dependency providers: VCRT_14.0.24215.0_1033.exe
    [22EC:40E8][2020-03-17T14:27:46]i201: Planned package: ROpen.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [22EC:40E8][2020-03-17T14:27:46]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [22EC:40E8][2020-03-17T14:27:46]i201: Planned package: VCRT_14.0.24215.0_1033.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [22EC:40E8][2020-03-17T14:27:46]i299: Plan complete, result: 0x0
    [22EC:40E8][2020-03-17T14:27:46]i300: Apply begin
    [50C8:1DEC][2020-03-17T14:27:47]i358: Pausing automatic updates.
    [50C8:1DEC][2020-03-17T14:27:47]i359: Paused automatic updates.
    [50C8:1DEC][2020-03-17T14:27:47]i360: Creating a system restore point.
    [50C8:1DEC][2020-03-17T14:28:21]i361: Created a system restore point.
    [50C8:1DEC][2020-03-17T14:28:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c4b22d98-2896-4008-a751-8b44b64fb5df}, resume: Active, restart initiated: No, disable resume: No
    [50C8:1DEC][2020-03-17T14:28:21]i323: Registering package dependency provider: {CB7646E6-A72B-4CB4-AB1D-1340D0EC5F22}, version: 3.5.3.0, package: ROpen.msi
    [50C8:1DEC][2020-03-17T14:28:21]i325: Registering dependency: {c4b22d98-2896-4008-a751-8b44b64fb5df} on package provider: {CB7646E6-A72B-4CB4-AB1D-1340D0EC5F22}, package: ROpen.msi
    [50C8:1DEC][2020-03-17T14:28:21]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c4b22d98-2896-4008-a751-8b44b64fb5df}, resume: ARP, restart: None, disable resume: No
    [50C8:1DEC][2020-03-17T14:28:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c4b22d98-2896-4008-a751-8b44b64fb5df}, resume: ARP, restart initiated: No, disable resume: No
    [22EC:40E8][2020-03-17T14:28:21]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No
    [22EC:40E8][2020-03-17T14:28:54]i500: Shutting down, exit code: 0x65a
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: CacheFolder = C:\Users\Joshua Park\AppData\Local\Temp\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: InstallFolder = C:\Program Files\Microsoft\R Open\R-3.5.3
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: MediaFolder = C:\Users\Joshua Park\AppData\Local\Temp\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: NETFRAMEWORK45 = 528040
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: ProgramFiles64Folder = C:\Program Files\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: SystemFolder = C:\WINDOWS\system32\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: TempFolder = C:\Users\JOSHUA~1\AppData\Local\Temp\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: vc14x64Exists = 1
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: vc14x64Version = 14.16.27033.0
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: VersionNT64 = 10.0.0.0
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleAction = 5
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleElevated = 1
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleInstalled = 1
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleLog = C:\Users\JOSHUA~1\AppData\Local\Temp\Microsoft_R_Open_3.5.3_20200317142731.log
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleManufacturer = Microsoft
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleName = Microsoft R Open 3.5.3
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleOriginalSource = C:\Users\Joshua Park\Downloads\microsoft-r-open-3.5.3.exe
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\Joshua Park\Downloads\
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleProviderKey = {c4b22d98-2896-4008-a751-8b44b64fb5df}
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleTag = 
    [22EC:40E8][2020-03-17T14:28:54]i410: Variable: WixBundleVersion = 3.5.3.0
    [22EC:40E8][2020-03-17T14:28:54]i007: Exit code: 0x65a, restarting: No

    Tuesday, March 17, 2020 6:48 PM

All replies

  • Same here, with Microsoft R Open 3.5.3, same Windows version.

    I ended up uninstalling all R versions present on my computer and I could install MRO+MKL version 3.5.3

    • Proposed as answer by cybel Thursday, March 19, 2020 4:17 PM
    • Unproposed as answer by cybel Thursday, March 19, 2020 4:17 PM
    • Edited by cybel Thursday, March 19, 2020 4:17 PM
    • Proposed as answer by cybel Thursday, March 19, 2020 4:17 PM
    Thursday, March 19, 2020 3:17 PM