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Mail Merge Is Possessed & Does Whatever It Pleases Except What I Ask It To Do

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Over the past few days, every time I try to do a mail merge from Excel into Word, a large portion of the data doesn't merge in or it merges into the wrong location. I've checked both the Word and Excel formatting to make sure that everything is set up as it should be. I've even removed all the merge fields in Word and re-added them. Still, the merge fields, once merged, are inconsistent about whether they populate or populate with the correct information.

Tuesday, June 18, 2013 2:45 PM

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Hi,

First, please check whether the merge steps are correct, follow the link below:

http://office.microsoft.com/en-001/word-help/use-mail-merge-to-create-and-print-letters-and-other-documents-HA101857701.aspx

Second, if the steps are correct, then try to create a simple Excel file, then try to merge with Word to check the issue. If it will not meet the issue, then the issue is caused by Excel file. If the issue still occurs, then try to start Word in safe mode to check whether the issue is caused by some add-ins.
Jaynet Zhang
TechNet Community Support
- Marked as answer by Jaynet Zhang Monday, July 1, 2013 9:15 AM
Wednesday, June 19, 2013 7:49 AM