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Vista Ultimate 32-Bit SP1 not Showing even 3GB of $GB memory RRS feed

  • Question

  • Hi everyone

    I have a laptop that has the following specs

    AMD TURION 64 X2 Processor
    2x2GB memory
    Integrated 256 MB Graphics card

    After i installed my second 2GB stick of memory the total Physical Memory as shown by windows is 2.25 GB. Isn't it supposed to be around 3.5GB why is it that i am missing so much. I don't have a lot of additional hardware in the computer only the memory has been swapped since i bought my laptop. The BIOS does show that I have 4GB installed and 3838 MB available for user but not windows

    Thanks in Advance

    Sorry about error in the title


    Even Einstein asked questions...and answered them
    Sunday, December 28, 2008 7:12 PM

Answers

  • Hi

    Where are you looking to see the amount of installed RAM?

    Go to Start, right click Computer and select Properties. In the System section, you should see all 4GB reported. This was a change made in SP1.

    Let us know.


    Ronnie Vernon MVP
    Tuesday, December 30, 2008 5:34 AM
    Moderator
  • Hi,

     

    Please refer to Ronnie’s suggestions and let us know the results.

     

    At this time, I would like to share the following Knowledge Bases with you as well:

     

    Windows Vista, Windows Server 2003, or Windows Server 2008 may report less memory than you expect

    http://support.microsoft.com/kb/929580

     

    Windows Vista SP1 includes reporting of Installed System Memory (RAM)

    http://support.microsoft.com/kb/946003

     

    Hope this helps.

     

    Nicholas Li - MSFT

     


    Nicholas Li - MSFT
    Wednesday, December 31, 2008 1:32 AM
    Moderator

All replies

  • Hi

    Where are you looking to see the amount of installed RAM?

    Go to Start, right click Computer and select Properties. In the System section, you should see all 4GB reported. This was a change made in SP1.

    Let us know.


    Ronnie Vernon MVP
    Tuesday, December 30, 2008 5:34 AM
    Moderator
  • Hi,

     

    Please refer to Ronnie’s suggestions and let us know the results.

     

    At this time, I would like to share the following Knowledge Bases with you as well:

     

    Windows Vista, Windows Server 2003, or Windows Server 2008 may report less memory than you expect

    http://support.microsoft.com/kb/929580

     

    Windows Vista SP1 includes reporting of Installed System Memory (RAM)

    http://support.microsoft.com/kb/946003

     

    Hope this helps.

     

    Nicholas Li - MSFT

     


    Nicholas Li - MSFT
    Wednesday, December 31, 2008 1:32 AM
    Moderator