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SCOM subscriptions to an external e-mail address

    Question

  • Hi,

    I'd like to send SCOM alert messages (subscriptions)to some external e-mail addresses. I mean with "external" non-domain users such as alias@gmail.com, etc. e-mail accounts.

    How can do it in easy way?

    Best regards

    Birdal

    Monday, July 9, 2018 12:27 PM

Answers

  • Hey Birdal,

    Please see:

    Sending Notifications with External Email Authentication

    Hope this helps

    Cheers


    Sam (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" wherever applicable. Thanks!) Blog:AnalyticOps Insights Twitter:Sameer Mhaisekar

    • Proposed as answer by CyrAz Monday, July 9, 2018 12:51 PM
    • Unproposed as answer by CyrAz Monday, July 9, 2018 12:52 PM
    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 12:46 PM
  • Hi,

    Just create a new Subscriber and send to alias@gmail.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 12:47 PM
  • Birdal,

    Its totally same like sending mail notification to domain account. 

    Just enter the non domain mail address in subscriber and create a subscription and channel for the same. 

    The issue is where you need to work is your organization mail policy whether you can send mail to any domain using your domain or not? 

    To test this just send a mail to gmail id from your domain id (where SCOM placed) if it worked and do not bounce back means you are good just go ahead add the gmail id in subscriber.

    If not then work with you Active directory team on this issue to penetrate policies and send mail to external domain.

    Note:- Its not SCOM issue its a AD issue, where you have applied policies that where you can send mails or not. 


    Cheers, Gourav Please remember to mark the replies as answers if it helped.

    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 1:59 PM

All replies

  • Hey Birdal,

    Please see:

    Sending Notifications with External Email Authentication

    Hope this helps

    Cheers


    Sam (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" wherever applicable. Thanks!) Blog:AnalyticOps Insights Twitter:Sameer Mhaisekar

    • Proposed as answer by CyrAz Monday, July 9, 2018 12:51 PM
    • Unproposed as answer by CyrAz Monday, July 9, 2018 12:52 PM
    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 12:46 PM
  • Hi,

    Just create a new Subscriber and send to alias@gmail.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 12:47 PM
  • Hi Sam,

    I have seen this article before. But it will cause enormously time consuming in the deploymen/administration.

    Is there any other easy way?

    Best Regards

    Birdal

    Monday, July 9, 2018 1:44 PM
  • Hi dktoa,

    can you explain more about it? 

    Can I create an external subscriber in SCOM in any easy way?

    Best reagrds

    Birdal

    Monday, July 9, 2018 1:45 PM
  • Hi,

    Just follow the blog Sameer referred to. Quick and easy. As far as I know there is no easier way.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, July 9, 2018 1:48 PM
  • Birdal,

    Its totally same like sending mail notification to domain account. 

    Just enter the non domain mail address in subscriber and create a subscription and channel for the same. 

    The issue is where you need to work is your organization mail policy whether you can send mail to any domain using your domain or not? 

    To test this just send a mail to gmail id from your domain id (where SCOM placed) if it worked and do not bounce back means you are good just go ahead add the gmail id in subscriber.

    If not then work with you Active directory team on this issue to penetrate policies and send mail to external domain.

    Note:- Its not SCOM issue its a AD issue, where you have applied policies that where you can send mails or not. 


    Cheers, Gourav Please remember to mark the replies as answers if it helped.

    • Marked as answer by _Birdal Tuesday, July 17, 2018 2:30 PM
    Monday, July 9, 2018 1:59 PM
  • Please also refer to the link below:

    SEND SCOM REPORTS THROUGH E-MAIL

    https://blog.orneling.se/2015/03/scom-reports-through-e-mail/


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, July 10, 2018 8:55 AM
    Moderator
  • I think we may have a confusion here : are you trying to send emails to an external email provider, or through an external email provider?

    In the first case I don't believe there is any specific configuration, and in the second case you need to user SCOM 2016 or later to be able to do external email authentication

    Tuesday, July 10, 2018 9:06 AM
  • In SCOM 2016, it is native support sending email notification to external email.
    The setting is similar to SCOM 2012 email channel, subscriber and subscription except
    1) email channel--> SMTP server authentication method(External email notification"
    2) create a Run As Account for external email to send email notification
    3) create a Run As profile which contains account created in step 2).It is important to add this account to "Notifications Internal Library" management pack.

    Roger
    Friday, July 13, 2018 10:04 AM
  • Hi CryAz,

    Option 1 is correct.

    Best regards

    Birdal

    Tuesday, July 17, 2018 2:31 PM