FIM R2 SP1 to MIM SP1 upgrade broke MIM Pwd Reset Portal RRS feed

  • Question

  • Hi All,
    After migrating from FIM R2 SP1 to MIM SP1 we are facing issue withpassword reset using the MIM Pwd Reset Portal.
    Every time it is failing after weprovide the new password and confirmation password page. Below are the event viewer details.
    [Note: Q & A and OTP isworking perfectly. Microsoft.CredentialManagement.ResetPortal]

    If any one faced similar issue please share the experience. We tried few solution which was already posted in forum related to below error but no luck.

    Error 1: Microsoft.IdentityManagement.CredentialManagement.Portal: System.Web.HttpUnhandledException: ScriptManager_AsyncPostBackError ---> Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.NotAuthorizedException: The Request contains changes that violate system constraints. ---> The web service client has encountered the following class of error: SystemConstraint Details: Failed Attributes: Additional Text Details: The Request contains changes that violate system constraints. Correlation Identifier: f66c1f53-9634-4182-9e4c-a195147d144b Failure Message: Request Identifier: --- Endof inner exception stack trace --- at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse) at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(Stringdomain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler) at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.ResetDriver.InitiatePasswordReset(String domain, String username) at Microsoft.IdentityManagement.CredentialManagement.Portal.Reset.MoveToAuthenticationGates() at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at Microsoft.IdentityManagement.CredentialManagement.Portal.Site.ScriptManager_AsyncPostBackError(Object sender, AsyncPostBackErrorEventArgs eventArgs) at System.Web.UI.ScriptManager.OnAsyncPostBackError(AsyncPostBackErrorEventArgs e) at System.Web.UI.PageRequestManager.OnPageError(Object sender, EventArgs e) at System.Web.UI.TemplateControl.OnError(EventArgs e)at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.default_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously

    Error: 2 The error page was displayed to the user. Details: Title: Access denied. Message: Error processing yourrequest: The operation was rejected because of access control policies. Source: The supplied request content violates system rules. Attributes: Details: The Request contains changes that violate system constraints. CorrelationId: f66c1f53-9634-4182-9e4c-a195147d144b RequestId: ErrorCode: 3001 CaughtTime: 01/02/2017 21:38:43 Web Portal: FIM Password Reset Portal Session Id: anxyhd55ox5lflbxcqszl155

    Aswathy Raj

    Thursday, January 5, 2017 8:37 AM

All replies

  • Ensure that all MPRs are enabled according to the following deployment guide (they could have been disabled by the update):

    Also ensure that you entered the correct App Pool identity for the SSPR Reset portal during the upgrade.

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    Monday, January 9, 2017 7:46 AM

  • Thank you.  Pass reset was working prior to MIM SP1 upgrade. So

    that should not affect any AD related settings. and MPR are enabled and we are good with IIS Pool settings.

    • Edited by Aswathy Raj Tuesday, January 10, 2017 12:11 PM
    Tuesday, January 10, 2017 12:02 PM