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Printer Spoller Issue

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Hello All,

I just joined a company and almost immediately the IT team went on leave am the only IT Engineer available on site no handing over note.

Here are the issue presently facing.

1.Unable to deploy Window update services software on Server 2012 r2 which runs AD and some other Roles and is offline.

2. Printer services is showing up error below

hr = 0x80070005

and

error code '0x800708ca

3.Also i notice all the printer connected on the LAN about 10 of them are now showing offline most users can't print again.

Unable to also do remote desktop on some servers after troubleshooting severally

4.Finally, what is best practiced to download and install Windows update on servers that are not browsing.

Please, I need help from the expect.

Friday, November 16, 2018 9:21 AM

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Hello Shecee,

1> Based on your description, the WSUS role is installed on a DC, right? If yes, well, it is strongly not recommended. The reasons are as follows.

Guidance about WSUS on a Domain Controller
https://social.technet.microsoft.com/wiki/contents/articles/4236.guidance-about-wsus-on-a-domain-controller.aspx

WSUS should be installed on a non-domain controller
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/ff646928(v=ws.10)

The article is a little old, but the information in it is still useful.

2> For the best practice, it's time to build a new WSUS server. It's not difficult and refer to following article to get detailed steps.

Deploy Windows Server Update Services
https://docs.microsoft.com/en-us/windows-server/administration/windows-server-update-services/deploy/deploy-windows-server-update-services

Deploy Windows 10 updates using Windows Server Update Services (WSUS)
https://docs.microsoft.com/en-us/windows/deployment/update/waas-manage-updates-wsus
3> If your WSUS server is offline so can not get updates from internet, then you need a online WSUS server as export server. You could export the update metadata and binary files from it and import them into your offline WSUS server. Refer to following articles to get detailed information.

Set Up a Disconnected Network (Import and Export Updates)
https://docs.microsoft.com/de-de/security-updates/windowsupdateservices/18127442

How to Synchronize Updates Using Export and Import
https://technet.microsoft.com/nl-nl/library/bb680473.aspx?f=255&MSPPError=-2147217396

4> For the printer issues, well, this is a WSUS forum and they are irrelevant with WSUS. I am afraid we can't provide professional help about it. However, 0x80070005 means "Access is denied', 0x800708ca means "This network connection does not exist". I suggest that you could start troubleshooting from network connection and permissions.

Hope my answer could help you and look forward to your feedback.

Best Regards,
Ray
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Monday, November 19, 2018 3:26 AM
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Hello,

I noticed that you have not updated for a while. Has your issue been resolved or is there any update? If you need further assistance, please feel free to feedback.

Best Regards,
Ray
Please remember to mark the replies as answers if they help.

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

Monday, November 26, 2018 9:49 AM