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Microsoft Mouse RRS feed

  • Question

  • I need to replace the Microsoft Natural Wireless Laser Mouse 7000.  I can only find it with the keyboard.  We have ordered several keyboards with this mouse, but the mouse on one of them no longer works.  How do I ordered the model 7000 mouse only?

    Elaine


    • Edited by emcclain Wednesday, November 12, 2014 9:09 PM
    Wednesday, November 12, 2014 9:08 PM

Answers

All replies

  • Hi emcclain,

    I think your need to contact http://microsoftstore.com

    Sales and support help:

    http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/?icid=HomePage_Gutter_3_CSS_073014

    these are community forums.... we do not work for nor represent MS.

    Regards.


    Rob^_^



    • Edited by 网游 - wang'you Wednesday, November 12, 2014 11:24 PM
    • Proposed as answer by Michael_LS Tuesday, November 25, 2014 5:58 AM
    • Marked as answer by Michael_LS Monday, December 8, 2014 11:37 AM
    Wednesday, November 12, 2014 11:11 PM
  • Hello Elaine,

    I agree with IECustomizer, we need to contact the after-sales support.

    Additionally, we could test if we could use the mouse in other computers and check if this issue exists after we updating the driver.

    Best regards,
    Fangzhou CHEN


    Fangzhou CHEN
    TechNet Community Support

    Thursday, November 13, 2014 10:35 AM
  • I need to replace the Microsoft Natural Wireless Laser Mouse 7000.

    Is that a mouse that comes in a combo package that you need to repair?  You might do better by giving a part number then.


    Robert Aldwinckle
    ---

    Thursday, November 13, 2014 4:26 PM
    Answerer