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Hummingbird Exceed 9 is still not installing the GLS1.hep files on Windows 7 Enterprise, is there a fix for this? RRS feed

  • Question

  • Hummingbird Exceed 9 is still not installing the GLS1.hep files after re-install on Windows 7 Enterprise OS. Hopefully there is a repair for this or an option to install or repair the GLS1, GLS2 that are suppose to reside in the programs folder on the C: drive in the Default User\Profile folder. I don't know what program or application initiates this to do it.
    Friday, November 13, 2015 1:04 PM

Answers

  • You need to go to the Hummingbird Exceed 9.0 X Windows Server and submit your question to their Technical Support as they have sole responsibility for support of their products, not Microsoft.

    Based on the information posted on the publisher's website, the application may not be compatible with Windows 7 and that is why you need to contact the publisher for additional assistance with your situation.

     

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Marked as answer by Oogwayx1 Monday, November 16, 2015 10:07 AM
    Friday, November 13, 2015 5:17 PM

All replies

  • You need to go to the Hummingbird Exceed 9.0 X Windows Server and submit your question to their Technical Support as they have sole responsibility for support of their products, not Microsoft.

    Based on the information posted on the publisher's website, the application may not be compatible with Windows 7 and that is why you need to contact the publisher for additional assistance with your situation.

     

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Marked as answer by Oogwayx1 Monday, November 16, 2015 10:07 AM
    Friday, November 13, 2015 5:17 PM
  • Will do Thxs
    Monday, November 16, 2015 10:08 AM