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My file on external hard did not unlock with Bitlocker unlock password

    Question

  • Hi

    i have 1 T external Hard that is encrypt by Bitlocker tool .... when in plug in my hard into my computer and enter unlock password it doesn't open it and shows responding error ...i try with the others computers and in shows same error...i have a very very important files and information in my hard...and i didn't save my recovery password ...please please help me...

    Thanks

    niusha

    Saturday, April 8, 2017 12:41 PM

All replies

  • Hi,

    What is the exact error message you have got? Have you enabled the Bitlocker on a Windows 10 machine?

    We could use Repair-bde command tool to reconstruct critical parts of the drive and salvage recoverable data when your Bitlocker corrupted.
    If you want to repair drive N and write the content from drive N to drive D, we could type password to unlock drive N: when prompted “repair-bde N: D: -pw”.

    However if your external hard drive damaged, I am afraid we would lost the data forever.

    Best regards,
    Joy.


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    Monday, April 10, 2017 10:16 AM
    Moderator