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Don't remember the secret answer RRS feed

  • Question

  • Hi,

    I have changed my mobile, so when I logged in on the Multifactor identification, it aksed 3 questions but I don't remember my answers. How can I solve this?

    Thanks

    D.

    Thursday, May 10, 2018 9:28 PM

All replies

  • You should have added a recovery email as well as multiple recovery phones numbers. You can't recover the account now if you only had the secret questions, remember this for the next account you create.
    Monday, May 14, 2018 9:16 PM