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Can't disable arbitration mailboxes to uninstall Exchange 2013 RRS feed

  • Question

  • I've been trying to uninstall a corrupted version of Exchange 2013 so I can start over from scratch. The errors from the automated uninstallation process indicated I needed to disable the arbritration mailbox. When I attempt to do so, I get the following error message:

    C:\Windows\system32>Get-Mailbox -Arbitration -Database "Mailbox Database 0124449876" | Disable-Mailbox -Arbitration
     -DisableLastArbitrationMailboxAllowed
    Couldn't disable the arbitration mailbox "ARKINCPAS.COM/Users/SystemMailbox{1f05a927-6399-4267-b6cd-a201193a0ffb}"
    because it is associated with existing recipients for which membership restriction of approval is required or the
    moderation feature is enabled. Please disable the approval feature on those recipients before performing this
    operation.
        + CategoryInfo          : NotSpecified: (ARKINCPAS.COM/U...d-a201193a0ffb}:ADObjectId) [Disable-Mailbox], Recipien
       tTaskException
        + FullyQualifiedErrorId : E2BF0ACA,Microsoft.Exchange.Management.RecipientTasks.DisableMailbox
        + PSComputerName        : arkinserver01.arkincpas.com

    I did not install Exchange 2013 on the C drive. Could that be the source of my problems?

    Zachary Arkin

    Thursday, January 2, 2014 7:32 PM

Answers

  • Try removing the arbitration mailboxes individually and delete the one listed in the error message last.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    • Marked as answer by Zachary Arkin Friday, January 3, 2014 6:17 PM
    Friday, January 3, 2014 12:19 AM

All replies

  • Try removing the arbitration mailboxes individually and delete the one listed in the error message last.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    • Marked as answer by Zachary Arkin Friday, January 3, 2014 6:17 PM
    Friday, January 3, 2014 12:19 AM
  • Hello,

    Please refer to the following article to solve your issue.

    http://technet.microsoft.com/en-us/library/dd298110(v=exchg.150).aspx


    Cara Chen
    TechNet Community Support

    Friday, January 3, 2014 7:32 AM
  • I can only find one arbitration mailbox, and attempting to retrieve it in the Exchange shell results in it not being found. I tried using the article linked by Cara Chen. While the Exchange shell can find the only arbitration mailbox with the Get-Mailbox command, using any other command targeting that mailbox results in an object not found mirror. I can include all the errors I encounter with each suggestion. All I want to do is completely remove the current, Probably corrupted Exchange and reinstall it from scratch, but my attempts to remove the program fail. I researched the issue and found this article here http://social.technet.microsoft.com/Forums/exchange/en-US/4726db53-b5ac-488a-a801-a4774ffcdc34/cannot-uninstall-exchange-2013?forum=exchangesvrgeneral, but can't manage to disable any mailboxes whatsoever. I don't care about keeping any data from exchange, but don't want to rebuild the entire server.

    Error Logs:

    C:\Windows\system32>Get-Mailbox -ResultSize unlimited|Format-List


    RunspaceId                             : 55606681-7ee5-43cf-9e48-9f3cc83213ea
    Database                               : Mailbox Database 0124449876
    UseDatabaseRetentionDefaults           : True
    RetainDeletedItemsUntilBackup          : False
    DeliverToMailboxAndForward             : False
    IsExcludedFromServingHierarchy         : False
    LitigationHoldEnabled                  : False
    SingleItemRecoveryEnabled              : False
    RetentionHoldEnabled                   : False
    EndDateForRetentionHold                :
    StartDateForRetentionHold              :
    RetentionComment                       :
    RetentionUrl                           :
    LitigationHoldDate                     :
    LitigationHoldOwner                    :
    ManagedFolderMailboxPolicy             :
    RetentionPolicy                        :
    AddressBookPolicy                      :
    CalendarRepairDisabled                 : False
    ExchangeGuid                           : 92b9c653-351f-433b-af36-6d27545ae391
    ExchangeSecurityDescriptor             : System.Security.AccessControl.RawSecurityDescriptor
    ExchangeUserAccountControl             : AccountDisabled
    AdminDisplayVersion                    : Version 15.0 (Build 516.32)
    MessageTrackingReadStatusEnabled       : True
    ExternalOofOptions                     : External
    ForwardingAddress                      :
    ForwardingSmtpAddress                  :
    RetainDeletedItemsFor                  : 14.00:00:00
    IsMailboxEnabled                       : True
    Languages                              : {}
    OfflineAddressBook                     :
    ProhibitSendQuota                      : 50 GB (53,687,091,200 bytes)
    ProhibitSendReceiveQuota               : 50 GB (53,687,091,200 bytes)
    RecoverableItemsQuota                  : Unlimited
    RecoverableItemsWarningQuota           : Unlimited
    CalendarLoggingQuota                   : Unlimited
    DowngradeHighPriorityMessagesEnabled   : False
    ProtocolSettings                       : {}
    RecipientLimits                        : Unlimited
    IsResource                             : False
    IsLinked                               : False
    IsShared                               : True
    IsRootPublicFolderMailbox              : False
    LinkedMasterAccount                    : NT AUTHORITY\SELF
    ResetPasswordOnNextLogon               : True
    ResourceCapacity                       :
    ResourceCustom                         : {}
    ResourceType                           :
    SamAccountName                         : SM_b6e368efb8144d63a
    SCLDeleteThreshold                     :
    SCLDeleteEnabled                       :
    SCLRejectThreshold                     :
    SCLRejectEnabled                       :
    SCLQuarantineThreshold                 :
    SCLQuarantineEnabled                   :
    SCLJunkThreshold                       :
    SCLJunkEnabled                         :
    AntispamBypassEnabled                  : False
    ServerLegacyDN                         : /o=Arkin Mail Server/ou=Exchange Administrative Group
                                             (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ARKINSERVER01
    ServerName                             : arkinserver01
    UseDatabaseQuotaDefaults               : False
    IssueWarningQuota                      : Unlimited
    RulesQuota                             : 64 KB (65,536 bytes)
    Office                                 :
    UserPrincipalName                      : DiscoverySearchMailbox {D919BA05-46A6-415f-80AD-7E09334BB852}@ARKINCPAS.COM
    UMEnabled                              : False
    MaxSafeSenders                         :
    MaxBlockedSenders                      :
    ReconciliationId                       :
    WindowsLiveID                          :
    MicrosoftOnlineServicesID              :
    ThrottlingPolicy                       :
    RoleAssignmentPolicy                   : Default Role Assignment Policy
    DefaultPublicFolderMailbox             :
    SharingPolicy                          : Default Sharing Policy
    RemoteAccountPolicy                    :
    MailboxPlan                            :
    ArchiveDatabase                        :
    ArchiveGuid                            : 00000000-0000-0000-0000-000000000000
    ArchiveName                            : {}
    ArchiveQuota                           : Unlimited
    ArchiveWarningQuota                    : Unlimited
    ArchiveDomain                          :
    ArchiveStatus                          : None
    ArchiveState                           : None
    RemoteRecipientType                    : None
    DisabledArchiveDatabase                :
    DisabledArchiveGuid                    : 00000000-0000-0000-0000-000000000000
    QueryBaseDN                            :
    QueryBaseDNRestrictionEnabled          : False
    MailboxMoveTargetMDB                   :
    MailboxMoveSourceMDB                   :
    MailboxMoveFlags                       : None
    MailboxMoveRemoteHostName              :
    MailboxMoveBatchName                   :
    MailboxMoveStatus                      : None
    MailboxRelease                         :
    ArchiveRelease                         :
    IsPersonToPersonTextMessagingEnabled   : False
    IsMachineToPersonTextMessagingEnabled  : False
    UserSMimeCertificate                   : {}
    UserCertificate                        : {}
    CalendarVersionStoreDisabled           : True
    ImmutableId                            :
    PersistedCapabilities                  : {}
    SKUAssigned                            :
    AuditEnabled                           : False
    AuditLogAgeLimit                       : 90.00:00:00
    AuditAdmin                             : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind,
                                             SendAs, SendOnBehalf, Create}
    AuditDelegate                          : {Update, SoftDelete, HardDelete, SendAs, Create}
    AuditOwner                             : {}
    WhenMailboxCreated                     : 12/20/2013 4:20:23 PM
    UsageLocation                          :
    IsSoftDeletedByRemove                  : False
    IsSoftDeletedByDisable                 : False
    IncludeInGarbageCollection             : False
    WhenSoftDeleted                        :
    InPlaceHolds                           : {}
    Extensions                             : {}
    HasPicture                             : False
    HasSpokenName                          : False
    AcceptMessagesOnlyFrom                 : {ARKINCPAS.COM/Users/DiscoverySearchMailbox
                                             {D919BA05-46A6-415f-80AD-7E09334BB852}}
    AcceptMessagesOnlyFromDLMembers        : {}
    AcceptMessagesOnlyFromSendersOrMembers : {ARKINCPAS.COM/Users/DiscoverySearchMailbox
                                             {D919BA05-46A6-415f-80AD-7E09334BB852}}
    AddressListMembership                  : {\All Mailboxes(VLV), \All Recipients(VLV)}
    Alias                                  : DiscoverySearchMailbox{D919BA05-46A6-415f-80AD-7E09334BB852}
    ArbitrationMailbox                     :
    BypassModerationFromSendersOrMembers   : {}
    OrganizationalUnit                     : arkincpas.com/Users
    CustomAttribute1                       :
    CustomAttribute10                      :
    CustomAttribute11                      :
    CustomAttribute12                      :
    CustomAttribute13                      :
    CustomAttribute14                      :
    CustomAttribute15                      :
    CustomAttribute2                       :
    CustomAttribute3                       :
    CustomAttribute4                       :
    CustomAttribute5                       :
    CustomAttribute6                       :
    CustomAttribute7                       :
    CustomAttribute8                       :
    CustomAttribute9                       :
    ExtensionCustomAttribute1              : {}
    ExtensionCustomAttribute2              : {}
    ExtensionCustomAttribute3              : {}
    ExtensionCustomAttribute4              : {}
    ExtensionCustomAttribute5              : {}
    DisplayName                            : Discovery Search Mailbox
    EmailAddresses                         : {SMTP:DiscoverySearchMailbox{D919BA05-46A6-415f-80AD-7E09334BB852}@arkincpas.c
                                             om}
    GrantSendOnBehalfTo                    : {}
    ExternalDirectoryObjectId              :
    HiddenFromAddressListsEnabled          : True
    LastExchangeChangedTime                :
    LegacyExchangeDN                       : /o=Arkin Mail Server/ou=Exchange Administrative Group
                                             (FYDIBOHF23SPDLT)/cn=Recipients/cn=2c41fef677934b1099d9f999e4411507-Discov
    MaxSendSize                            : 100 MB (104,857,600 bytes)
    MaxReceiveSize                         : 100 MB (104,857,600 bytes)
    ModeratedBy                            : {}
    ModerationEnabled                      : False
    PoliciesIncluded                       : {140ee49f-095e-472b-8283-f19472841caa, {26491cfc-9e50-4857-861b-0cb8df22b5d7}}
    PoliciesExcluded                       : {}
    EmailAddressPolicyEnabled              : True
    PrimarySmtpAddress                     : DiscoverySearchMailbox{D919BA05-46A6-415f-80AD-7E09334BB852}@arkincpas.com
    RecipientType                          : UserMailbox
    RecipientTypeDetails                   : DiscoveryMailbox
    RejectMessagesFrom                     : {}
    RejectMessagesFromDLMembers            : {}
    RejectMessagesFromSendersOrMembers     : {}
    RequireSenderAuthenticationEnabled     : False
    SimpleDisplayName                      :
    SendModerationNotifications            : Always
    UMDtmfMap                              : {emailAddress:347268379732724624526939192205462641538023730933422852,
                                             lastNameFirstName:673924347268379624526939192205462641538023730933422852,
                                             firstNameLastName:673924347268379624526939192205462641538023730933422852}
    WindowsEmailAddress                    : DiscoverySearchMailbox{D919BA05-46A6-415f-80AD-7E09334BB852}@arkincpas.com
    MailTip                                :
    MailTipTranslations                    : {}
    PartnerObjectId                        : 00000000-0000-0000-0000-000000000000
    Identity                               : ARKINCPAS.COM/Users/DiscoverySearchMailbox
                                             {D919BA05-46A6-415f-80AD-7E09334BB852}
    IsValid                                : True
    ExchangeVersion                        : 0.20 (15.0.0.0)
    Name                                   : DiscoverySearchMailbox {D919BA05-46A6-415f-80AD-7E09334BB852}
    DistinguishedName                      : CN=DiscoverySearchMailbox
                                             {D919BA05-46A6-415f-80AD-7E09334BB852},CN=Users,DC=ARKINCPAS,DC=COM
    Guid                                   : a137f66d-d425-494d-a019-d6dc6b051fd5
    ObjectCategory                         : ARKINCPAS.COM/Configuration/Schema/Person
    ObjectClass                            : {top, person, organizationalPerson, user}
    WhenChanged                            : 12/20/2013 4:20:56 PM
    WhenCreated                            : 12/20/2013 3:22:20 PM
    WhenChangedUTC                         : 12/20/2013 9:20:56 PM
    WhenCreatedUTC                         : 12/20/2013 8:22:20 PM
    OrganizationId                         :
    OriginatingServer                      : ARKINSERVER01.ARKINCPAS.COM
    ObjectState                            : Unchanged

    [PS] C:\Windows\system32>Set-Mailbox "SystemMailbox{1f05a927-6399-4267-b6cd-a201193a0ffb}" -ModerationEnabled $false
    The operation couldn't be performed because object 'SystemMailbox{1f05a927-6399-4267-b6cd-a201193a0ffb}' couldn't be
    found on 'ARKINSERVER01.ARKINCPAS.COM'.
        + CategoryInfo          : NotSpecified: (SystemMailbox{1...d-a201193a0ffb}:MailboxIdParameter) [Set-Mailbox], Mana
       gementObjectNotFoundException
        + FullyQualifiedErrorId : 56C1A2EF,Microsoft.Exchange.Management.RecipientTasks.SetMailbox
        + PSComputerName        : arkinserver01.arkincpas.com


    Friday, January 3, 2014 4:59 PM
  • Managed to remove the only mailbox found by the Get-Mailbox commandlet. I'm still getting the same message when I try to disable the Arbitration Mailbox. Deleting all of the users allowed me to successfully uninstall Exchange.
    Friday, January 3, 2014 5:39 PM
  • Glad you got it sorted out.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Friday, January 3, 2014 10:03 PM
  • Had this issue when trying to remove a mailbox database. I was able to move (move request) the mailbox to another DB which then allowed me to remove the original database.
    Thursday, March 26, 2020 4:18 AM