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Windows 8.1 won't wake up from sleep RRS feed

  • Question

  • I seem to have the same problem that many have already expressed, the difference is that my laptop (HP ENVY) just started sleeping in, permanently and not waking up. I prefer to have my computer sleep, rather than hibernate (although I'm not clear as to the difference in the two states), and would like to have it return to "obedient" mode and comply with my every command, in this case "sleep" when I close the cover, and "wake" when I return and open the cover.

    Any ideas of how to accomplish this?

    Thursday, January 22, 2015 8:46 PM

Answers

  • Hi,

    "in this case "sleep" when I close the cover, and "wake" when I return and open the cover."

    Did you try to wake your computer by pressing any key on the keyboard, clicking a mouse button, please lauch Device Manager, find your mouse and keyboard deivces, right click\Properties, then under "Power Management" option, check the "Allow this device to wake the computer box"

    And check the "Power Management" option of the "Universal Serial Bus controllers" in device manager, Uncheck "Allow the computer to turn off this device to save power".

    http://support.microsoft.com/kb/266283


    Yolanda Zhu
    TechNet Community Support


    • Edited by Yolanda Zhu Friday, January 23, 2015 6:29 AM
    • Proposed as answer by EMMmmmmmm Sunday, February 1, 2015 8:30 AM
    • Marked as answer by Michael_LS Friday, February 6, 2015 7:36 AM
    Friday, January 23, 2015 6:27 AM
  • I seem to have the same problem that many have already expressed, the difference is that my laptop (HP ENVY) just started sleeping in, permanently and not waking up.

    Does that mean you are using a hard reset to get it going again?  FWIW I think it may be better to try pulling the plug (or battery) instead.  E.g. I have the impression that the firmware communicates a hard reset to the OS, whereas just pulling the plug would only simulate a possible situation (namely power failure) which should be handled as gracefully as possible.  The OS seems to be very unforgiving when it finds out that you have done a hard reset, especially during updates.   <eg>



    Robert Aldwinckle
    ---

    • Proposed as answer by EMMmmmmmm Sunday, February 1, 2015 8:30 AM
    • Marked as answer by Michael_LS Friday, February 6, 2015 7:36 AM
    Friday, January 23, 2015 9:33 PM

All replies

  • Update your BIOS ,chipset and display adapter driver to the latest version . Visit HP's website to get all these.


    S.Sengupta, Windows Entertainment and Connected Home MVP

    Friday, January 23, 2015 12:02 AM
  • Hi,

    "in this case "sleep" when I close the cover, and "wake" when I return and open the cover."

    Did you try to wake your computer by pressing any key on the keyboard, clicking a mouse button, please lauch Device Manager, find your mouse and keyboard deivces, right click\Properties, then under "Power Management" option, check the "Allow this device to wake the computer box"

    And check the "Power Management" option of the "Universal Serial Bus controllers" in device manager, Uncheck "Allow the computer to turn off this device to save power".

    http://support.microsoft.com/kb/266283


    Yolanda Zhu
    TechNet Community Support


    • Edited by Yolanda Zhu Friday, January 23, 2015 6:29 AM
    • Proposed as answer by EMMmmmmmm Sunday, February 1, 2015 8:30 AM
    • Marked as answer by Michael_LS Friday, February 6, 2015 7:36 AM
    Friday, January 23, 2015 6:27 AM
  • I seem to have the same problem that many have already expressed, the difference is that my laptop (HP ENVY) just started sleeping in, permanently and not waking up.

    Does that mean you are using a hard reset to get it going again?  FWIW I think it may be better to try pulling the plug (or battery) instead.  E.g. I have the impression that the firmware communicates a hard reset to the OS, whereas just pulling the plug would only simulate a possible situation (namely power failure) which should be handled as gracefully as possible.  The OS seems to be very unforgiving when it finds out that you have done a hard reset, especially during updates.   <eg>



    Robert Aldwinckle
    ---

    • Proposed as answer by EMMmmmmmm Sunday, February 1, 2015 8:30 AM
    • Marked as answer by Michael_LS Friday, February 6, 2015 7:36 AM
    Friday, January 23, 2015 9:33 PM