BSOD issue - ntoskrnl.exe RRS feed

  • Question

  • In the past few weeks I have been getting BSODs on my Win 8.1 desktop. I haven't changed any hardware or software (apart from windows updates).

    Minidump file:



    Thank you.

    Friday, September 19, 2014 11:55 AM


  • Hi,


    This indicates that a critical system process died.

    BugCheck EF, {ffffe00046e62400, 0, 0, 0}

    2: kd> !process ffffe00046e62400 3
    GetPointerFromAddress: unable to read from fffff8022d9ce000
    PROCESS ffffe00046e62400
        SessionId: none  Cid: 01f0    Peb: 7ff679d83000  ParentCid: 0198
        DirBase: 12c778000  ObjectTable: ffffc00090682b40  HandleCount: <Data Not Accessible>
        Image: csrss.exe

    csrss.exe is the process that's unexpectedly terminating.

    This is likely a conflict being caused by Gigabyte Easy Saver:

    2: kd> lmvm gdrv
    start             end                 module name
    fffff801`c4bb9000 fffff801`c4bc2000   gdrv       (deferred)             
        Image path: \??\C:\Windows\gdrv.sys
        Image name: gdrv.sys
        Timestamp:        Thu Mar 12 23:22:29 2009

    Pretty old as well (as it usually is).

    Uninstall Easy Saver ASAP + all Gigabyte bloatware.



    “Be kind whenever possible. It is always possible.” - Dalai Lama

    • Proposed as answer by For One Piece Tuesday, September 23, 2014 7:50 AM
    • Marked as answer by Michael_Martin Friday, September 26, 2014 4:46 PM
    Friday, September 19, 2014 10:04 PM