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Printers changing defaults after logging off

    Question

  • We seem to have an issue with printers switching defaults after logging off. They seem to assign alphabetically once restarted.

    We push our printers out by GPO with print management ( we just run PushPrinterConnections.exe as logon script ) this installs local printers fine, We also have it so users can change their default printers and from what I see no other GPP or Object setup up to define the defaults. 

    If a users changes their default it works fine but when they log off and back on it changes back to the printer first on the list alphabetically. ( note it does not include local printers i.e Cute PDF ) it only defaults to networked printers.

    it is like the printers are being refreshed or pushed out every log in causing the first deployed set to default everytime. We need the changes to be saved on logout but not sure where to go next

    Any suggestions?

    Wednesday, September 7, 2016 9:43 AM

Answers

  • Hi,
    please check if the default printer is set in theregistry editor.
    The default printer is set on a per user basis underHKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\
    entry name: Device

    If no default printer is manually defined then the first printer alphabetically will be set as the default, and you could manually change it into the correct one.
    please note: before you edit the registry, export the keys in the registry that you plan to edit, or back up the whole registry. If a problem occurs, you can then restore the registry to its previous state.
    Regards,
    Wendy


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    Thursday, September 8, 2016 6:10 AM
    Moderator