Windows Update Error Code 80246003

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  Not sure if this will help but you can try running the System Update Readiness tool, http://support.microsoft.com/kb/947821#method3

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  Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

  Friday, August 24, 2012 12:53 AM
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  Same error and solution doesn't work...

  Any other idea?

  • Proposed as answer by Rui Fialho Friday, August 24, 2012 4:56 PM
  • Unproposed as answer by Rui Fialho Friday, August 24, 2012 4:57 PM

  Friday, August 24, 2012 11:40 AM
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  Found the solution!!!

  Follow this steps:

     1. Get Help with this error

     2. Troubleshoot problem

     3. Tap to open troubleshooter

  And execute.

  I got this:

  Issues found
  Potential Windows Update Database error detected 0x80070490 Potential Windows Update Database error detected 0x80070490 <data id="Description" name="Description">Possible issues may prevent Windows Update from keeping your system up to date.</data>	Fixed
  Repair Windows Update Database Corruption Completed
  Windows Update components must be repaired Windows Update components must be repaired <data id="Description" name="Description">One or more Windows Update components are configured incorrectly.</data>	Fixed
  Repair Windows Update components Completed

  Potential issues that were checked
  Default Windows Update data locations have changed Default Windows Update data locations have changed <data id="Description" name="Description">The location where Windows Update stores data has changed and must be repaired.</data>	Issue not present

  Issues found

  Detection details

  6 Potential Windows Update Database error detected 0x80070490 Fixed

  <data id="Description" name="Description">Possible issues may prevent Windows Update from keeping your system up to date.</data>

  Repair Windows Update Database Corruption Completed <data id="Description" name="Description">Rebuild the Windows Update Database and restart Windows Update services</data>

  6 Windows Update components must be repaired Fixed

  <data id="Description" name="Description">One or more Windows Update components are configured incorrectly.</data>

  Repair Windows Update components Completed <data id="Description" name="Description">Repairing Windows Update components frequently resolves common Windows Update errors.</data>

  Potential issues that were checked

  Detection details

  Default Windows Update data locations have changed Issue not present

  <data id="Description" name="Description">The location where Windows Update stores data has changed and must be repaired.</data>

  Detection details

  Collection information
  Computer Name:	LT119730
  Windows Version:	6.2
  Architecture:	x64
  Time:	Friday, August 24, 2012 5:56:07 PM

  Publisher details

  Windows Network Diagnostics
  <data id="Description" name="Description">Detects problems with network connectivity.</data>
  Package Version:	1.0
  Publisher:	Microsoft Windows

  Windows Update
  <data id="Description" name="Description">Resolve problems that prevent you from updating Windows.</data>
  Package Version:	5.0
  Publisher:	Microsoft Windows

  Windows Update
  <data id="Description" name="Description">Resolve problems that prevent you from updating Windows.</data>
  Package Version:	5.0
  Publisher:	Microsoft Corporation

  • Proposed as answer by Rui Fialho Friday, August 24, 2012 4:59 PM
  • Marked as answer by Sandy Wood Friday, August 24, 2012 6:28 PM

  Friday, August 24, 2012 4:58 PM
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  This worked for me. Thanks.

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  Orange County District Attorney

  Friday, August 24, 2012 6:28 PM
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  Using the Update Troubleshooter did not resolve the issue in our environment. 

  These steps, however, did:

  From an elevated command prompt:

  1) Net stop wuauserv

  2) cd %systemroot%

  3) Ren SoftwareDistribution SoftwareDistribution.old

  4) Net start wuauserv

  • Marked as answer by Niki Han Monday, August 27, 2012 8:46 AM

  Friday, August 24, 2012 7:13 PM
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  dguidryatwe solution worked for me as well:

  From an elevated command prompt:

  1) Net stop wuauserv

  2) cd %systemroot%

  3) Ren SoftwareDistribution SoftwareDistribution.old

  4) Net start wuauserv

  Saturday, August 25, 2012 3:31 AM
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  This solved the problem for me on Windows 8 Pro.

  Thanks dguidryatwe.

  
  

  • Edited by CJADuva Thursday, September 13, 2012 6:53 PM

  Thursday, September 13, 2012 6:52 PM
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  I would recommend against renaming the SoftwareDistribution folder.  For those of you with this issue still, please run the inbox version of CheckSUR and link your outputs: http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx

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  --Joseph [MSFT] http://blogs.technet.com/b/joscon/

  Wednesday, September 26, 2012 5:22 PM
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  I dont like workarounds either, but windows update really really sucks when it comes to resolving errors, and i would rather use an unsopported fix, rather then not being able to update my software. - dguidryatwe you rock!

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  Best Regards Mikkel Tramm

  Thursday, October 11, 2012 9:10 AM
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  Joscon,

  I tried the inbox repair ( DISM /Online /Cleanup-Image /RestoreHealth) on my Windows 8 box but it didn't fix my problem. I'm still getting error code 80246003.  Only method that seems to work is renaming the SoftwareDistribution folder.  Fortunately, these are new builds coming down from MDT, so I don't think I'm losing any historical information.  However, this error has cropped up on all my deployments so far (I only have a handful at this point).

  --Aaron
  

  Friday, November 2, 2012 5:22 PM
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  NONE of the 3 offered solutions worked for me on this new WS2012 server:

  - The online help did not offer a troubleshoot option
  

  - Inbox repair tool (although not working from command prompt, the PS commands worked): Image health state: healthy

  - Renaming the software distribution folder did not make a difference

  Problem still exists: I check for updates, WU lists 35 updates, then downloads and attempts to install them: Error Code 80246003

  What gives??
  

  Friday, March 8, 2013 4:35 AM
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  this error code means that there is a hash error:

  C:\Users\Andre>err 80246003
  # for hex 0x80246003 / decimal -2145099773
    WU_E_DM_UNKNOWNALGORITHM                                       wuerror.h
  # A download manager operation could not be completed because
  # the file metadata requested an unrecognized hash algorithm.
  # 1 matches found for "80246003"

  
  look into the WindowsUpdate.log to see which file and which hash doesn't work.
  

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  "A programmer is just a tool which converts caffeine into code"
  
  

  Friday, March 8, 2013 5:53 AM

  Answerer