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No Check in/out option in office 2010 RRS feed

  • Question

  • Hi , 

    We have developed an application using SP2013 and we do have some documents placed in document library. User will either upload the new docs or update the existing by doing check out.

    Once user check out the file.. the file get downloaded to SharepointDraft folder . For few users they is no Check in button option in office tools like (word, excel etc).

    When user trying to check in the file using application  the following error get displayed

    "This document has been checked out to your local draft folder but the local copy could not found or is on different computer"

    Following are the steps performed

    1. Did a office repair but still no luck.

    2. We could see the file in Draft folder.

    3. Verified & confirmed that the file is not checked out by any one else.

    4. FYI, We are using persistent cookies. ( at least after enabling the Persistent cookies , it should work with out any issues)

    Can someone help 

    1. What is reason for not having Check in/out options in MS office 2010 tools like (Word, excel etc..).

    2. Reason for the alert even though the file exists :This document has been checked out to your local draft folder but the local copy could not found or is on different computer" 

    Thanks

    Krishna

    Wednesday, July 8, 2015 7:33 PM