vaio grt360zg RRS feed

  • Question

  • have windows xp pro  and it been runing fine until now . I  started getting the windows blue screen stating PAGE_ FAULT_ IN_ NONPAGED_ AREA

    ***STOP  0X00000050 (0XAAD38F90, 0X00000000, 0XAAD38F9D, 0X0000000

     when i submited the error reporting to microsoft it said that the issue is caused by computer hardware. I'm sure it is not the hard drive since I have an extra drive cloned and it does it with both.when I swap them. not sure what else could it be but I do not understand the codes above . Plese help !


    also when I restart the computer  it runs for a few minutes than blue screen again this time with a new  message


    ***STOP 0X000000C2, (0X00000007, 0X00000CD4, 0X530C9704, 0XE3E2D749)


    when I send the error report to microsoft it says that the error was caused bu computer hardware but it didn't specify which hardware.

    I have pictures of all the error screens and messages here: http://picasaweb.google.com/drugariapetrov/ErrorScreens


    so I keep getting blue screens and now it wouldn't even load windows from it's original hard drive it sasy there is corrupted system folder . Any help on what is causing that and how to repair will be greatly appreciated

    Friday, January 25, 2008 10:50 PM


  • Hello,


    Thank you for posting!


    As this forum is for Windows Vista hardware issues, for the questions about hardware in Windows XP-based computer, we are not the best support resource. Please use the Microsoft public newsgroups for Windows XP hardware (microsoft.public.windowsxp.hardware) which would be the most relevant newsgroup for your question.




    Having said that, I still love to share some information with you, based on my experience, to see if we can eliminate the problem:


    1.    I agree that BAD_POOL_CALLER issues are very possibly caused by hardware, and the root cause is hard to specified. Please enter the safe mode and test if the problem still persists.

    2.    You may check the device using the following sequence: USB devices; network adapter; video card. Network adapters are root causes in some similar cases, based on my research.

    3.    To exclude the possible factors from 3rd party applications and services, please perform a clean boot to troubleshoot it:

    (KB316434) How to perform advanced clean-boot troubleshooting in Windows XP


    If the root cause is still unknown, I still recommend you to use the Windows XP newsgroup or CSS for further support. I’d love to include CSS contact method below:


    To obtain the phone numbers for specific technology request, please refer to the website listed below:



    If you are outside the US,  please refer to http://support.microsoft.com for regional support phone numbers.


    I hope the issue can be fixed soon! Thanks for your cooperation!



    Lionel Chen

    Microsoft Online Community Support


    Monday, January 28, 2008 9:18 AM