none
Outlook discards special characters when importing .ics file

    Question

  • We create .ics files for our Paid holiday so employees around the world can import them into their Outlook calendars.   When possible we try to create them in their native language.   This results in many special characters.

    They are created with UTF 8 encoding to retain the special characters.   When importing these files into Outlook, the special characters are stripped out.

    Thus Año Nuevo becomes Ao Nuevo.

    The .ics file looks like this:

    20170101,20170102,20151119T143005Z,20151119T134725-AR300E02@[10.2.51.38],Año Nuevo,Año Nuevo,Argentina
    20170227,20170229,20151119T143005Z,20151119T134725-AR300E03@[10.2.51.38],Carnaval,Carnaval,Argentina
    20170324,20170325,20151119T143005Z,20151119T134725-AR300E04@[10.2.51.38],Día de la Memoria por la Verdad y la Justicia,Día de la Memoria por la Verdad y la Justicia,Argentina
    20170402,20170403,20151119T143005Z,20151119T134725-AR300E05@[10.2.51.38],Día del Veterano y de los Caídos en la Guerra de Malvinas,Día del Veterano y de los Caídos en la Guerra de Malvinas,Argentina
    20170413,20170415,20151119T143005Z,20151119T134725-AR300E06@[10.2.51.38],Jueves Santo/Viernes Santo,Jueves Santo/Viernes Santo,Argentina

    How can these be imported and retain the special characters.  

    Thursday, April 27, 2017 12:20 PM

All replies

  • Hi BejeweledOne,

    >> They are created with UTF 8 encoding to retain the special characters.   When importing these files into Outlook, the special characters are stripped out.

    Does this issue occur to all computers that have received these .ics files?
    What if trying to import a problematic file on the same machine where it was created?

    I tested in my Outlook 2016 (English version) by creating and then importing a .ics file using the sample you mentioned above, but I did not encounter the issue. 

    Please collect the version information of both your Outlook and Windows. And it would be better that you could share a problematic .ics file via OneDrive (https://onedrive.live.com/) then we can download and test in our environment to see if the issue can be reproduced. 

    Any updates, please feel free to post back.

    Best regards,
    Yuki Sun


    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Friday, April 28, 2017 9:44 AM
    Moderator