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Shared email in outlook Sent / Deleted items are missing RRS feed

  • Question

  • Hi 

          I posted a similar question to this with no response, There is a shared mailbox that a few users here share and when items are sent or deleted from that mailbox they can not be found in the sent items tab or the deleted items tab of the shared mailbox. I checked the users personal mailboxes for sent/deleted items thinking the emails could possibly be found there but they were not. i could however find the deleted items from that mailbox in the "recover deleted items" folder but sent items were no where to be found. the last emails shown in the deleted items tab is from 5/31/17 and for the sent items tab the last items shown is from 5/16/17 before these dates it seems the emails were going to the appropriate folders correctly. Help would be greatly appreciated thanks.

    edit: The problem is the same in both the client and the OWA



    • Edited by Raynnnn Monday, June 26, 2017 3:33 PM
    Monday, June 26, 2017 3:11 PM

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