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VMware Guests - Server 2012 Intermittently Stop Responding RRS feed

  • Question

  • We have multiple guests running Windows Server 2012 that intermittently stop responding. When not responding I can ping the servers but none of their services respond. If it is a file server I cannot connect to SMB/CIFS shares, port 25 on SMTP server is no longer accessible, and DC is will no longer respond to authentication requests. At the console the cursor is responsive but on a blank gray screen. This leads me to believe that it is a Windows issue and not a VMware issue. Pressing CTL+ALT+DEL gives no response. VMware tools is not responsive so the only way to recover is by resetting the server (hard reboot).

    I've reviewed the event logs after the server recovers and the logs cut off around the time that the server goes unresponsive and do not pick up again until after the reboot. No logs before or after indicate a problem other than an unexpected reboot.

    The build version is 6.2.9200.

    Any ideas why this occurring?

    Sunday, April 17, 2016 2:47 PM

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