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Outlook random crash and app hang RRS feed

  • Question

  • Hello,

    We have a terminal Server environment and on one of our clients Servers they experience Outlook not responding and then crashing. It's a MS server 2016 and the issue occur to every user of the RDS server. Office 2016.

    EventType=AppHangB1
    Application Version: 16.0.4266.1001
    Application Timestamp: 55ba17b9
    Hang Signature: e6fb
    OS Version: 10.0.14393.2.0.0.16.7
    EventTime=131680264716328488
    ReportType=3
    Consent=1
    UploadTime=131680264767980823
    ReportIdentifier=07cee4aa-3e74-11e8-a100-000c2915068f
    IntegratorReportIdentifier=07cee4ab-3e74-11e8-a100-000c2915068f
    NsAppName=OUTLOOK.EXE
    AppSessionGuid=00006134-0007-002d-b98c-8de7dad0d301
    TargetAppId=W:000670a098fbe57ee3f86b61c932d5820ef700000000!0000bb28e04561850a178a6911e765ecb41ed8242888!OUTLOOK.EXE
    TargetAppVer=2015//07//30:12:28:38!2132673!OUTLOOK.EXE
    BootId=4294967295
    Response.BucketId=649f03fae93d07d09558fc16daff8330
    Response.BucketTable=5
    Response.LegacyBucketId=128978031931
    Response.type=4
      Additional Hang Signature 1: e6fb08017a01c3bc2a7ccba1db1d8afa
      Additional Hang Signature 2: eec4
      Additional Hang Signature 3: eec4f0da72e5c2dc8d2539667d2e2c7c
      Additional Hang Signature 4: e6fb
      Additional Hang Signature 5: e6fb08017a01c3bc2a7ccba1db1d8afa
      Additional Hang Signature 6: eec4
      Additional Hang Signature 7: eec4f0da72e5c2dc8d2539667d2e2c7c

    Any help is appreciated.

    • Moved by Perry-Pan Tuesday, April 24, 2018 5:08 AM
    Monday, April 23, 2018 2:30 PM

All replies

  • Hi,

    Could we know what will trigger Outlook crashing?

    What's your account type? Exchange, POP or IMAP?

    I’ve noticed that the Outlook version is 16.0.4266.1001. You could check and install the newest updates to see if issue continues. Please refer to this link.

    Have you tried starting Outlook in safe mode to narrow down the issue? To do this, please press Win + R, type Outlook.exe /safe, press Enter to start Outlook.

    We could also set the same account on other computers instead of RDS environment to check if the issue is related to different computer.

    Besides, if you are using Exchange on online mode, we could also switch to cached Exchange mode to see the result.

    What’s more, are there any anti-virus programs running? If yes, please try temporarily closing them to test the result.

    Please also have a look at Event Viewer when the issue occurs and see if any fault module will be recorded out there so that we can do more research.

    Any updates, please feel free to tell me.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Edited by Perry-Pan Tuesday, April 24, 2018 5:45 AM
    • Proposed as answer by Perry-Pan Thursday, April 26, 2018 8:11 AM
    Tuesday, April 24, 2018 5:45 AM
  • Hi,

    Any updates?

    Please feel free to tell me if you need further assistance.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, April 26, 2018 8:12 AM
  • Hi,

    Are there any updates with this issue?

    Just to check whether my reply is helpful to you.

    Have a nice day.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, April 30, 2018 8:05 AM
  • Hello, sorry for the late reply. 

    I have been trying many different fix. They are all using exchange email.

    With antivirus disabled and even mail filtering disabled, the issue still occur.

    I have tried a complete office uninstall/cleanup with MS office uninstall tool and did a reinstallation. Issue still occur.

    When it is running on local computer, it's working fine. The issue is really on the RDS server.

    Safe mode is useless as there is no add-on or anything else that have been add. Fresh new office install. Issue still occur.

    Monday, May 28, 2018 3:38 PM
  • Hi,

    Have you checked Event Viewer when the issue occurs to see if any fault module will be recorded out there?

    If you are using online mode, we could switch to cached Exchange mode to see if there are any improvements.

    Besides, in case this issue was caused by software conflicts, please try performing a clean boot in Windows to check the result.

    Hope this is helpful.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, May 29, 2018 1:53 AM
  • Found this in the event:

    Version=1
    EventType=APPCRASH
    EventTime=131721630037724741
    ReportType=2
    Consent=1
    UploadTime=131721630039130993
    ReportIdentifier=25370280-6413-11e8-a108-000c2915068f
    IntegratorReportIdentifier=2537027f-6413-11e8-a108-000c2915068f
    AppSessionGuid=000022bc-0003-0036-af02-07510af8d301
    TargetAppId=W:000670a098fbe57ee3f86b61c932d5820ef700000000!0000bb28e04561850a178a6911e765ecb41ed8242888!OUTLOOK.EXE
    TargetAppVer=2015//07//30:12:28:38!2132673!OUTLOOK.EXE
    BootId=4294967295
    Response.BucketId=f3dc1701482993c0cd249b402e4f94f6
    Response.BucketTable=4
    Response.LegacyBucketId=120359246349
    Response.type=4
    Sig[0].Name=Nom de l’application
    Sig[0].Value=OUTLOOK.EXE
    Sig[1].Name=Version de l’application
    Sig[1].Value=16.0.4266.1001
    Sig[2].Name=Horodatage de l’application
    Sig[2].Value=55ba1876
    Sig[3].Name=Nom du module par défaut
    Sig[3].Value=OUTLOOK.EXE
    Sig[4].Name=Version du module par défaut
    Sig[4].Value=16.0.4266.1001
    Sig[5].Name=Horodateur du module par défaut
    Sig[5].Value=55ba1876
    Sig[6].Name=Code de l’exception
    Sig[6].Value=c0000005
    Sig[7].Name=Décalage de l’erreur
    Sig[7].Value=000000000016cc29
    DynamicSig[1].Name=Version du système
    DynamicSig[1].Value=10.0.14393.2.0.0.16.7
    DynamicSig[2].Name=Identificateur de paramètres régionaux
    DynamicSig[2].Value=3084
    UI[2]=C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
    UI[3]=Microsoft Outlook a cessé de fonctionner
    UI[4]=Windows peut rechercher une solution au problème en ligne et essayer de redémarrer le programme.
    UI[5]=Rechercher une solution en ligne et redémarrer le programme
    UI[6]=Rechercher ultérieurement une solution en ligne et fermer le programme
    UI[7]=Fermer le programme
    LoadedModule[0]=C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[5]=C:\Windows\System32\ADVAPI32.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
    LoadedModule[7]=C:\Windows\System32\msvcrt.dll
    LoadedModule[8]=C:\Windows\SYSTEM32\MSVCP140.dll
    LoadedModule[9]=C:\Windows\System32\sechost.dll
    LoadedModule[10]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[11]=C:\Windows\System32\GDI32.dll
    LoadedModule[12]=C:\Windows\System32\gdi32full.dll
    LoadedModule[13]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
    LoadedModule[14]=C:\Windows\System32\USER32.dll
    LoadedModule[15]=C:\Windows\System32\win32u.dll
    LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[17]=C:\Windows\System32\ole32.dll
    LoadedModule[18]=C:\Windows\System32\combase.dll
    LoadedModule[19]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.2273_none_aecd33e1ddd2b154\gdiplus.dll
    LoadedModule[20]=C:\Windows\SYSTEM32\DWrite.dll
    LoadedModule[21]=C:\Windows\System32\IMM32.DLL
    LoadedModule[22]=C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll
    LoadedModule[23]=C:\Windows\System32\OLEAUT32.dll
    LoadedModule[24]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[25]=C:\Windows\system32\uxtheme.dll
    LoadedModule[26]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.2273_none_7de240fc83403786\Comctl32.dll
    LoadedModule[27]=C:\Program Files\Common Files\Microsoft Shared\Office16\mso30win32client.dll
    LoadedModule[28]=C:\Program Files\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll
    LoadedModule[29]=C:\Program Files\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll
    LoadedModule[30]=C:\Windows\SYSTEM32\MSIMG32.dll
    LoadedModule[31]=C:\Windows\SYSTEM32\SLC.dll
    LoadedModule[32]=C:\Windows\SYSTEM32\sppc.dll
    LoadedModule[33]=C:\Program Files\Common Files\Microsoft Shared\Office16\mso.dll
    LoadedModule[34]=C:\Windows\System32\MSCTF.dll
    LoadedModule[35]=C:\Windows\system32\dwmapi.dll
    LoadedModule[36]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[37]=C:\Windows\SYSTEM32\msi.dll
    LoadedModule[38]=C:\Windows\System32\SHELL32.dll
    LoadedModule[39]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[40]=C:\Windows\System32\windows.storage.dll
    LoadedModule[41]=C:\Windows\System32\powrprof.dll
    LoadedModule[42]=C:\Windows\System32\shlwapi.dll
    LoadedModule[43]=C:\Windows\System32\kernel.appcore.dll
    LoadedModule[44]=C:\Windows\System32\shcore.dll
    LoadedModule[45]=C:\Windows\System32\profapi.dll
    LoadedModule[46]=C:\Windows\SYSTEM32\bcrypt.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\d2d1.dll
    LoadedModule[48]=C:\Windows\System32\CRYPT32.dll
    LoadedModule[49]=C:\Windows\System32\MSASN1.dll
    LoadedModule[50]=C:\Windows\SYSTEM32\WTSAPI32.dll
    LoadedModule[51]=C:\Windows\SYSTEM32\WINSTA.dll
    LoadedModule[52]=C:\Program Files\Microsoft Office\Office16\olmapi32.dll
    LoadedModule[53]=C:\Program Files\Microsoft Office\Office16\1036\OUTLLIBR.DLL
    LoadedModule[54]=C:\Windows\SYSTEM32\DPAPI.dll
    LoadedModule[55]=C:\Windows\SYSTEM32\dxgi.dll
    LoadedModule[56]=C:\Windows\SYSTEM32\d3d10_1.dll
    LoadedModule[57]=C:\Windows\SYSTEM32\d3d11.dll
    LoadedModule[58]=C:\Windows\SYSTEM32\d3d10_1core.dll
    LoadedModule[59]=C:\Windows\SYSTEM32\D3D10Warp.dll
    LoadedModule[60]=C:\Windows\SYSTEM32\mscoree.dll
    LoadedModule[61]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
    LoadedModule[62]=C:\Program Files\Common Files\Microsoft Shared\Office16\riched20.dll
    LoadedModule[63]=C:\Program Files\Microsoft Office\Office16\1036\mapir.dll
    LoadedModule[64]=C:\Windows\SYSTEM32\ntmarta.dll
    LoadedModule[65]=C:\Windows\SYSTEM32\Secur32.dll
    LoadedModule[66]=C:\Windows\SYSTEM32\SSPICLI.DLL
    LoadedModule[67]=C:\Windows\SYSTEM32\urlmon.dll
    LoadedModule[68]=C:\Windows\SYSTEM32\iertutil.dll
    LoadedModule[69]=C:\Program Files\Microsoft Office\Office16\wwlib.dll
    LoadedModule[70]=C:\Program Files\Microsoft Office\Office16\oart.dll
    LoadedModule[71]=C:\Windows\System32\clbcatq.dll
    LoadedModule[72]=C:\Windows\System32\netprofm.dll
    LoadedModule[73]=C:\Windows\System32\npmproxy.dll
    LoadedModule[74]=C:\Windows\SYSTEM32\webservices.dll
    LoadedModule[75]=C:\Windows\System32\msxml6.dll
    LoadedModule[76]=C:\Windows\System32\WS2_32.dll
    LoadedModule[77]=C:\Program Files\Microsoft Office\Office16\contab32.dll
    LoadedModule[78]=C:\Program Files\Microsoft Office\Office16\EMSMDB32.DLL
    LoadedModule[79]=C:\Windows\SYSTEM32\WSOCK32.dll
    LoadedModule[80]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[81]=C:\Windows\System32\NSI.dll
    LoadedModule[82]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[83]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[84]=C:\Windows\SYSTEM32\WINHTTP.dll
    LoadedModule[85]=C:\Windows\system32\mswsock.dll
    LoadedModule[86]=C:\Windows\SYSTEM32\DNSAPI.dll
    LoadedModule[87]=C:\Windows\System32\rasadhlp.dll
    LoadedModule[88]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[89]=C:\Program Files\Common Files\Microsoft Shared\OFFICE16\adal.dll
    LoadedModule[90]=C:\Windows\SYSTEM32\WININET.dll
    LoadedModule[91]=C:\Windows\SYSTEM32\USERENV.dll
    LoadedModule[92]=C:\Windows\SYSTEM32\NETAPI32.dll
    LoadedModule[93]=C:\Windows\SYSTEM32\ncrypt.dll
    LoadedModule[94]=C:\Windows\SYSTEM32\NTASN1.dll
    LoadedModule[95]=C:\Windows\SYSTEM32\WKSCLI.DLL
    LoadedModule[96]=C:\Windows\SYSTEM32\NETUTILS.DLL
    LoadedModule[97]=C:\Windows\System32\Normaliz.dll
    LoadedModule[98]=C:\Windows\SYSTEM32\ondemandconnroutehelper.dll
    LoadedModule[99]=C:\Windows\SYSTEM32\webio.dll
    LoadedModule[100]=C:\Windows\SYSTEM32\WINNSI.DLL
    LoadedModule[101]=C:\Windows\SYSTEM32\XmlLite.dll
    LoadedModule[102]=C:\Windows\SYSTEM32\Cabinet.dll
    LoadedModule[103]=C:\Windows\system32\schannel.DLL
    LoadedModule[104]=C:\Windows\SYSTEM32\mskeyprotect.dll
    LoadedModule[105]=C:\Windows\system32\ncryptsslp.dll
    LoadedModule[106]=C:\Windows\System32\WINTRUST.dll
    LoadedModule[107]=C:\Windows\SYSTEM32\CRYPTSP.dll
    LoadedModule[108]=C:\Windows\system32\rsaenh.dll
    LoadedModule[109]=C:\Windows\System32\cryptnet.dll
    LoadedModule[110]=C:\Windows\system32\msv1_0.DLL
    LoadedModule[111]=C:\Windows\SYSTEM32\NtlmShared.dll
    LoadedModule[112]=C:\Windows\SYSTEM32\cryptdll.dll
    LoadedModule[113]=C:\Windows\system32\SFC.DLL
    LoadedModule[114]=C:\Windows\SYSTEM32\sfc_os.DLL
    LoadedModule[115]=C:\Windows\SYSTEM32\usp10.dll
    LoadedModule[116]=C:\Windows\System32\Windows.Globalization.dll
    LoadedModule[117]=C:\Windows\System32\Bcp47Langs.dll
    LoadedModule[118]=C:\Windows\SYSTEM32\globinputhost.dll
    LoadedModule[119]=C:\Program Files\Common Files\Microsoft Shared\OFFICE16\MSPTLS.DLL
    LoadedModule[120]=C:\Windows\system32\dataexchange.dll
    LoadedModule[121]=C:\Windows\system32\dcomp.dll
    LoadedModule[122]=C:\Windows\system32\twinapi.appcore.dll
    LoadedModule[123]=C:\Windows\SYSTEM32\ACTIVEDS.dll
    LoadedModule[124]=C:\Windows\SYSTEM32\adsldpc.dll
    LoadedModule[125]=C:\Windows\System32\WLDAP32.dll
    LoadedModule[126]=C:\Windows\SYSTEM32\sxs.dll
    LoadedModule[127]=C:\Windows\SYSTEM32\LOGONCLI.DLL
    LoadedModule[128]=C:\Windows\SYSTEM32\DSPARSE.dll
    LoadedModule[129]=C:\Windows\system32\kerberos.DLL
    LoadedModule[130]=C:\Windows\SYSTEM32\WindowsCodecs.dll
    LoadedModule[131]=C:\Windows\System32\coml2.dll
    LoadedModule[132]=C:\Windows\system32\mlang.dll
    LoadedModule[133]=C:\Program Files\Microsoft Office\Office16\OSF.DLL
    LoadedModule[134]=C:\Program Files\Microsoft Office\Office16\OSFUI.DLL
    LoadedModule[135]=C:\Program Files\Microsoft Office\Office16\OSFPROXY.DLL
    LoadedModule[136]=C:\Program Files\Microsoft Office\Office16\osfshared.dll
    LoadedModule[137]=C:\Windows\system32\explorerframe.dll
    LoadedModule[138]=C:\Windows\System32\ActXPrxy.dll
    LoadedModule[139]=C:\Program Files (x86)\Druide\Antidote 8\Texteurs\Outlook\Antidote.Outlook.P400_64.dll
    LoadedModule[140]=C:\Windows\SYSTEM32\mfc100u.dll
    LoadedModule[141]=C:\Windows\SYSTEM32\MSVCR100.dll
    LoadedModule[142]=C:\Windows\SYSTEM32\MFC100FRA.DLL
    LoadedModule[143]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libQtCoreDruide_8.dll
    LoadedModule[144]=C:\Windows\SYSTEM32\MSVCP100.dll
    LoadedModule[145]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libQtNetworkDruide_8.dll
    LoadedModule[146]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libQtXmlPatternsDruide_8.dll
    LoadedModule[147]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libdispatchDruide_8.dll
    LoadedModule[148]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libxdispatchDruide_8.dll
    LoadedModule[149]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libQtGuiDruide_8.dll
    LoadedModule[150]=C:\Windows\System32\COMDLG32.dll
    LoadedModule[151]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[152]=C:\Windows\SYSTEM32\WINSPOOL.DRV
    LoadedModule[153]=C:\Windows\SYSTEM32\WINMMBASE.dll
    LoadedModule[154]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libQtDispatchDruide_8.dll
    LoadedModule[155]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libOutilsNoyauDruide_8.dll
    LoadedModule[156]=C:\Windows\System32\PSAPI.DLL
    LoadedModule[157]=C:\Windows\SYSTEM32\MPR.dll
    LoadedModule[158]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libOutilsGuiDruide_8.dll
    LoadedModule[159]=C:\Program Files (x86)\Druide\Antidote 8\Programmes64\libOutilsAntidote_8.dll
    LoadedModule[160]=C:\Program Files (x86)\Druide\Antidote 8\Texteurs\Outlook\Antidote.Outlook.AntiOups.P100_64.dll
    LoadedModule[161]=C:\Program Files (x86)\Druide\Antidote 8\Texteurs\Outlook\Antidote.Outlook.P110_64.dll
    LoadedModule[162]=C:\Program Files\Microsoft Office\Office16\ADDINS\ColleagueImport.dll
    LoadedModule[163]=C:\Program Files\ESET\ESET File Security\eplgOutlook.dll
    LoadedModule[164]=C:\Program Files\ESET\ESET File Security\eplgOutlookEmon.dll
    LoadedModule[165]=C:\Windows\SYSTEM32\MAPI32.dll
    LoadedModule[166]=C:\Program Files\Microsoft Office\Office16\ONBttnOL.dll
    LoadedModule[167]=C:\Program Files\Common Files\SYSTEM\MSMAPI\1036\MSMAPI32.DLL
    LoadedModule[168]=C:\Program Files\Microsoft Office\Office16\SOCIALCONNECTOR.DLL
    LoadedModule[169]=C:\Windows\SYSTEM32\mfc140u.dll
    LoadedModule[170]=C:\Program Files\Microsoft Office\Office16\ADDINS\UmOutlookAddin.dll
    LoadedModule[171]=C:\Program Files\Microsoft Office\Office16\1036\UmOutlookStrings.dll
    LoadedModule[172]=C:\Windows\SYSTEM32\UIAutomationCore.DLL
    LoadedModule[173]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[174]=C:\Program Files\Microsoft Office\Office16\outlrpc.dll
    LoadedModule[175]=C:\Program Files\Microsoft Office\Office16\exsec32.dll
    LoadedModule[176]=C:\Windows\SYSTEM32\PROPSYS.dll
    LoadedModule[177]=C:\Windows\System32\thumbcache.dll
    LoadedModule[178]=C:\Windows\SYSTEM32\policymanager.dll
    LoadedModule[179]=C:\Windows\SYSTEM32\msvcp110_win.dll
    LoadedModule[180]=C:\Windows\system32\twinapi.dll
    LoadedModule[181]=C:\Program Files\Microsoft Office\Office16\outlph.dll
    LoadedModule[182]=C:\Program Files\Microsoft Office\Office16\msproof7.dll
    LoadedModule[183]=C:\Program Files\Common Files\Microsoft Shared\PROOF\MSLID.DLL
    LoadedModule[184]=C:\Windows\SYSTEM32\edputil.dll
    LoadedModule[185]=C:\Windows\SYSTEM32\msiltcfg.dll
    LoadedModule[186]=C:\Windows\SYSTEM32\profext.dll
    LoadedModule[187]=C:\Windows\SYSTEM32\firewallapi.dll
    LoadedModule[188]=C:\Windows\SYSTEM32\fwbase.dll
    LoadedModule[189]=C:\Program Files\Microsoft Office\Office16\msfad.dll
    LoadedModule[190]=C:\Program Files\Microsoft Office\Office16\chart.dll
    LoadedModule[191]=C:\PROGRA~1\MICROS~1\Office16\ADDINS\OUTLVBA.DLL
    LoadedModule[192]=C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA7.1\VBE7.DLL
    LoadedModule[193]=C:\Program Files\Common Files\Microsoft Shared\VBA\VBA7.1\VBEUI.DLL
    LoadedModule[194]=C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA7.1\1036\VBE7INTL.DLL
    LoadedModule[195]=C:\Windows\SYSTEM32\LINKINFO.dll
    LoadedModule[196]=C:\Windows\System32\wpnapps.dll
    LoadedModule[197]=C:\Windows\System32\RMCLIENT.dll
    LoadedModule[198]=C:\Windows\SYSTEM32\usermgrcli.dll
    LoadedModule[199]=C:\Windows\SYSTEM32\hlink.dll
    LoadedModule[200]=C:\Windows\SYSTEM32\d3dcompiler_47.dll
    LoadedModule[201]=C:\Windows\SYSTEM32\pcacli.dll
    LoadedModule[202]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[203]=C:\Windows\SYSTEM32\DEVRTL.dll
    LoadedModule[204]=C:\Windows\system32\apphelp.dll
    LoadedModule[205]=C:\Windows\system32\windowscodecsext.dll
    LoadedModule[206]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_C.DLL
    LoadedModule[207]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_U.DLL
    LoadedModule[208]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_R.DLL
    LoadedModule[209]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_S.DLL
    LoadedModule[210]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_O.DLL
    LoadedModule[211]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_D.DLL
    LoadedModule[212]=C:\Windows\system32\MGMTAPI.DLL
    LoadedModule[213]=C:\Windows\SYSTEM32\snmpapi.dll
    LoadedModule[214]=C:\Windows\SYSTEM32\wsnmp32.dll
    LoadedModule[215]=C:\Windows\system32\prnfldr.dll
    LoadedModule[216]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_G.DLL
    LoadedModule[217]=C:\Windows\system32\spool\DRIVERS\x64\3\KOAZXJ_X.DLL
    LoadedModule[218]=C:\Windows\system32\napinsp.dll
    LoadedModule[219]=C:\Windows\System32\winrnr.dll
    LoadedModule[220]=C:\Windows\system32\NLAapi.dll
    LoadedModule[221]=C:\Windows\SYSTEM32\ntshrui.dll
    LoadedModule[222]=C:\Windows\SYSTEM32\srvcli.dll
    LoadedModule[223]=C:\Windows\SYSTEM32\cscapi.dll
    LoadedModule[224]=C:\Program Files\Microsoft Office\Office16\PROOF\msspell7.dll
    LoadedModule[225]=C:\Program Files\Microsoft Office\OFFICE16\mscss7fr.dll
    LoadedModule[226]=C:\Program Files\Microsoft Office\OFFICE16\css7Data000c.dll
    LoadedModule[227]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_0d5aa7fbb6d35646\comctl32.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Fonctionnement arrêté
    ConsentKey=APPCRASH
    AppName=Microsoft Outlook
    AppPath=C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE
    ApplicationIdentity=00000000000000000000000000000000
    MetadataHash=-868392455

    Thursday, May 31, 2018 8:17 PM