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actual values zero but warning 'the selected item has some actual values' appears when trying to delete an assignment RRS feed

  • Question

  • Dear All,

    we're using Project Server 2010 SP1. The system is configured to accept actuals only through Tasks/Timesheets ('only allow task updates via tasks and timesheets' and 'Single-Entry-Mode').

    Now a project manager wants to delete an assignment for resource A who was not reporting any hours for few tasks (these tasks are completed meanwhile, some another resource B did all work). The PM receives a warning 'the selected item has some actual values' and is confused why. We checked actual work = 0 for resource A. We've checked the database and couldn't find any timesheet for A and these tasks. The project is published and all timesheets are approved.

    Anything else we forgot?

    Friday, October 26, 2012 11:45 AM

All replies

  • ch --
     
    I think it would help if you could document the steps the PM performed to remove the resource from the task.  Let us know and we will try to help.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Friday, October 26, 2012 2:26 PM
    Moderator
  • Hi Dale,

    the PM opens TaskUsage View in MS Prof. 2010, then selects the resource assigned and chooses delete from context menu.

    Hope this helps, christine

    Monday, October 29, 2012 5:29 AM
  • ch --
     
    Is it possible the PM marked the task as completed?  That would explain the behavior you see.  If Resource A did the work and Resource B did not work at all, the PM should specify that the work for Resource A is completed and should set the Remaining Work to 0h for Resource B.  Let us know and we will try to help.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Monday, October 29, 2012 11:57 AM
    Moderator
  • Hi Dale,

    yes, the task is classified completed, but remaining work for resources is actually 0hrs. When selecting 'Delete Assignment' from context menu (after selecting Pedro), we still receive the warning "The selected item has some actual values" (but there is no timesheet). It would be disappointing to recommend "please ignore the message", PMs will probably ignore others, too. Any idea?

    I'm getting bit nervous when messages are raised that give the impression the database might become inconsistent after save....

    Sorry...

    Monday, October 29, 2012 2:41 PM
  • ch --
     
    Well, the problem your PMs are experiencing is because they are not properly entering progress on the tasks in question.  If they simply mark the task as done, Microsoft Project 2010 assumes that BOTH resources did the work assigned to them.  How would the software know otherwise, after all?  So, to really solve the problem of your PMs, you should teach them better techniques for entering progress on tasks.  If you think about it, the dialog they are seeing is totally correct, and I agree that telling people to ignore warning dialogs is not a good idea.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Tuesday, October 30, 2012 1:56 AM
    Moderator
  • If the PM opens work table and enters 100% complete per resource, MS Project simply ignores this input (overwrites with 0% again - despite save/publish/reopen) - this is because of SEM I guess. So it seems we've to ignore the message, it's a pity! Thanks for your kind support!

    Hope Sandy will come to an end soon...

    Tuesday, October 30, 2012 6:13 AM