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win 7 unexpected shutdown RRS feed

All replies

  • Does it displays any error message?

    Have you checked the event viewer , to see whether is there any related log files there?

    Tuesday, November 29, 2016 2:42 PM
  • Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 2057
     
    Additional information about the problem:
      BCCode: 9f
      BCP1: 0000000000000003
      BCP2: FFFFFA8007B39BD0
      BCP3: FFFFF80000B9A3D8
      BCP4: FFFFFA8004585010
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1
     
    Files that help describe the problem:
      C:\Windows\Minidump\112716-30232-01.dmp
      C:\Users\minlgw\AppData\Local\Temp\WER-84692-0.sysdata.xml
     
     Sorry, I am a bit slow (I am only an airline captain) but here's what it told me...
    • Marked as answer by minlgw Tuesday, November 29, 2016 3:05 PM
    • Unmarked as answer by minlgw Tuesday, November 29, 2016 3:21 PM
    Tuesday, November 29, 2016 2:51 PM
  • Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 2057
     
    Additional information about the problem:
      BCCode: 9f
      BCP1: 0000000000000003
      BCP2: FFFFFA8007B39BD0
      BCP3: FFFFF80000B9A3D8
      BCP4: FFFFFA8004585010
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1
     
    Files that help describe the problem:
      C:\Windows\Minidump\112716-30232-01.dmp
      C:\Users\minlgw\AppData\Local\Temp\WER-84692-0.sysdata.xml
     
     See? wrong reply from me. Sorry...

    • Edited by minlgw Tuesday, November 29, 2016 5:05 PM
    Tuesday, November 29, 2016 2:52 PM
  • Upload the DMP files that are automatically saved in your C:/windows/minidump folder to a file sharing site and post the link here.
    Tuesday, November 29, 2016 9:09 PM
  • OK. Have to go to bed now. May I do it tomorrow?
    Tuesday, November 29, 2016 9:21 PM
  • Sure, just post them whenever you get a chance and I will look at it.
    Tuesday, November 29, 2016 9:22 PM
  • Have tried to Dropbox the file... Probably failed. 

    https://social.technet.microsoft.com/Forums/windows/en-US/4d364387-3aec-4291-b46b-19bf511bb490/win-7-unexpected-shutdown?forum=w7itproinstall

    Wednesday, November 30, 2016 3:49 PM
  • Your link is to this forums thread, not your dropbox site.
    Wednesday, November 30, 2016 4:01 PM
  • Ah, standby pse...
    Wednesday, November 30, 2016 4:11 PM
  • OK, I give up. where is my DB site?
    Wednesday, November 30, 2016 4:16 PM
  • Did you upload your DMP's to dropbox and share that folder? If so, just copy the link there and post it here.
    Wednesday, November 30, 2016 4:18 PM
  • Wednesday, November 30, 2016 4:19 PM
  • Thank you. Stby.
    Wednesday, November 30, 2016 4:22 PM
  • https://www.dropbox.com/s/ygoxbjvlm9i8c9d/394365_intl_x64_zip.exe?dl=0
    Wednesday, November 30, 2016 4:23 PM