none
MBAM Installation Failing with MSI error code 1603 RRS feed

  • Question

  • I am trying to install the MBAM Administration and Monitoring Server on Windows Server 2008R2.  I have passed all the pre-requisite checks and fro testing purposes was wanting to set up just one server as the full MBAM server. I have the database installed with reports successfully running.

    The wizard runs for a period of time before failing.  The error code appears to point to the need to run the setspn command.  However, it is not clear in the documentation what objects and services need to have the SPN set in order to make this installation succeed.  

    Here Is the end of the Log file. Any Help is appreciated:

    Property(S): ProductToBeRegistered = 1
    MSI (s) (AC:B4) [15:53:11:787]: MainEngineThread is returning 1603
    MSI (s) (AC:C4) [15:53:11:798]: RESTART MANAGER: Session closed.
    MSI (s) (AC:C4) [15:53:11:798]: No System Restore sequence number for this installation.
    MSI (s) (AC:C4) [15:53:11:799]: User policy value 'DisableRollback' is 0
    MSI (s) (AC:C4) [15:53:11:799]: Machine policy value 'DisableRollback' is 0
    MSI (s) (AC:C4) [15:53:11:799]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (AC:C4) [15:53:11:800]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (AC:C4) [15:53:11:802]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (AC:C4) [15:53:11:803]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (AC:C4) [15:53:11:803]: Restoring environment variables
    MSI (s) (AC:C4) [15:53:11:814]: Destroying RemoteAPI object.
    MSI (s) (AC:D0) [15:53:11:814]: Custom Action Manager thread ending.
    MSI (c) (EC:68) [15:53:11:824]: Back from server. Return value: 1603
    MSI (c) (EC:68) [15:53:11:824]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (EC:68) [15:53:11:825]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
    Action ended 15:53:11: ExecuteAction. Return value 3.
    MSI (c) (EC:68) [15:53:11:825]: Doing action: FatalError
    Action 15:53:11: FatalError.
    Action start 15:53:11: FatalError.

    Wednesday, May 23, 2012 3:27 PM

Answers

All replies