Vista - Blue Screen Problem

• Question

• 

  

  0

  Sign in to vote

  When the computer is restarted I get an message saying that Windows has recovered from an unexpected shutdown.

  Problem signature:
    Problem Event Name:    BlueScreen
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    3081
  
  Additional information about the problem:
    BCCode:    116
    BCP1:    B0859008
    BCP2:    84327D68
    BCP3:    00000000
    BCP4:    00000002
    OS Version:    6_0_6002
    Service Pack:    2_0
    Product:    768_1
  
  Files that help describe the problem:
    C:\Windows\Minidump\Mini062812-02.dmp
    C:\Users\Ashley\AppData\Local\Temp\WER-66596-0.sysdata.xml
    C:\Users\Ashley\AppData\Local\Temp\WER1074.tmp.version.txt
  
  Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
  

  ANy suggestion on how to fix this problem?

  Thursday, June 28, 2012 12:01 PM