Vista - Blue Screen Problem RRS feed

  • Question

  • When the computer is restarted I get an message saying that Windows has recovered from an unexpected shutdown.

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.0.6002.
      Locale ID:    3081

    Additional information about the problem:
      BCCode:    116
      BCP1:    B0859008
      BCP2:    84327D68
      BCP3:    00000000
      BCP4:    00000002
      OS Version:    6_0_6002
      Service Pack:    2_0
      Product:    768_1

    Files that help describe the problem:

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    ANy suggestion on how to fix this problem?

    Thursday, June 28, 2012 12:01 PM

All replies

  • The Stop 0x00000116 (VIDEO_TDR_ERROR) indicates that an attempt to reset the display driver and recover from a timeout failed.
    Sometimes this problem can be fixed by upgrading the video drivers to the latest version.

    Anyway, you can upload the DMP file from the \Windows\Minidump folder to your Windows Live SkyDrive, make it publicly accessible and post the URL here, so we can analyze it.


    Luigi Bruno

    Friday, June 29, 2012 10:07 PM