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FRx32.OFSIMain.CheckOFSIConnection 40002: Unable to connect to database. RRS feed

  • Question

  • I have a user in our office that received the error message in the subject line when trying to login to FRx 6.7 on her computer.  The user is able to successfully login to FRx 6.7 on another workstation on the network without this error message.  An uninstall/reinstall of the software on her computer did not resolve the issue.  I performed the troubleshooting steps from the following support cases, which also did not resolve the issue:

    http://support.microsoft.com/kb/963854
    http://support.microsoft.com/kb/964641

    The user's computer is running Windows 7 Professional, 64-bit version.  Other users are running FRx 6.7 on this version of Windows in the office without issue.  I'm out of ideas at this point.  Any suggestions.

    Wednesday, July 11, 2012 3:05 PM

Answers

  • Hi,

     

    Regarding to the FRX 6.7 question, I suggest you create a new thread in the following Microsoft Dynamics forum

     

    http://social.microsoft.com/Forums/en-US/category/dynamics


    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.


    Regards


    Vincent Wang

    TechNet Community Support

    • Marked as answer by Leo Huang Tuesday, July 31, 2012 6:40 AM
    Friday, July 13, 2012 2:41 AM