Can't install HotFix For IE 11 (KB2956283) RRS feed

  • Question

  • Hey. I have a problem with ie 11 on windows 8.1 x64. I can't seek videos with my favorite html5 player. I know i should install KB2956283 this update but it's saying "Update is not applicable to your computer.". I install fresh win 8.1 to virtual machine. Then i try to open my html5 player and it was working perfectly. Then i ask my two friends (they are using win 8.1 too) to test this player on iexplorer. They couldn't seek either. So i update the virtual machine to see problem. After KB2919355 this update it's became unseekable. Then i research and found hotfix "KB2956283". I install this hotfix to my virtual machine and seek feature is fixed. But i can't install this hotfix to my actual computer. I checked installed updates and it's not there. So i have no idea. I should use internet explorer because i will play it on my c# winform app. Thanks!
    • Edited by winathere Thursday, March 8, 2018 4:07 AM
    Thursday, March 8, 2018 4:06 AM

All replies

  • Hi,

    Is this your personal computer, or a computer on a company network? When was the last time you ran windows update? Use the About>About Internet Explorer menu in IE to find out the version number AND Update version.

    you can debug troubleshoot IE Compatibility issues using the f12>Emulation tab, It may be that you already have the KB installed, but your IE compatibility settings for YOUR website are incorrect.

    If your c# app uses a hosted WBC (Web Browser Control) you need to add registry entries for FEATURE_CONTROL>BROWSER_EMULATION to force the hosted WBC to use IE11 emulation mode. (default IE7).

    Post questions about hosted WBC in desktop applications to the IE Extension Development forum.


    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to


    Thursday, March 8, 2018 8:25 PM