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Can not reinstall Defender RRS feed

  • Question

  • After installing Vista I noticed that Windows Defender would not start. I thought a quick fix might be to unistall and then reinstall it.  Much to my dismay It did not uninstall completely.  When I try to reinstall the Installer tells me that Windows Defender is already installed and that I don't need to install it. It then aborts the install. GREAT!  I have ran the installer cleanup utility with no luck.

    Any ideas on how I can force a reinstall?

    Thanks
    Frank

    Sunday, March 25, 2007 12:56 AM

Answers

All replies

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    Monday, March 26, 2007 1:06 PM
  • There are a lot of users / upgraders out there that had Defender on their XP machines.  When we upgraded using the Vista upgrade program, MS did not remove the standalone Defender and its uninstall routine.  Us being creatures of habit, when Defender failed to execute properly, we uninstalled using the Control Panel option.  No big deal.  If as we are being led to believe that a simple phone call will fix this, I fail to understand why the telephone script can't be posted here.  This is a MS Vista faux-pas that needs a published fix.  Besides, I can't understand the accents on the support line anymore.  How about soome real help?

     

     

    Sunday, March 30, 2008 2:32 AM
  • I am curious; how did you UNINSTALL Windows Defender in Vista ?  To the best of my knowledge, in Vista, it cannot be really unistalled. You will probably have to Repair Vista. Nevertheless, see if something here helps you.

     

     

    Sunday, March 30, 2008 1:37 PM
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    I called and after pressing my way through the phone menu was told the number was not in service
    Tuesday, April 15, 2008 10:12 PM