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Windows 7 bluescreen RRS feed

  • Question

  • I have the following problem, how do I solve it?

     

    Problemsignatur:

    Navn på problemhendelse: BlueScreen

    OS-versjon: 6.1.7600.2.0.0.768.3

    ID for nasjonal innstilling: 1044

    Tilleggsinformasjon om problemet:

    BCCode: 1000007e

    BCP1: FFFFFFFFC0000005

    BCP2: FFFFF88005791081

    BCP3: FFFFF8800317E4D8

    BCP4: FFFFF8800317DD40

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1

    Filer som bidrar til å beskrive problemet:

    C:\Windows\Minidump\072110-19687-01.dmp

    C:\Users\Johnny\AppData\Local\Temp\WER-38220-0.sysdata.xml

    Wednesday, July 21, 2010 6:39 PM

Answers

  • Hi Johnny,

    all crashes are caused by the driver gt72ubus.sys (\SystemRoot\system32\DRIVERS\gt72ubus.sys) which is too old (Tue Oct 09 13:53:29 2007). From what I see the file is part of a mobile broadband internet device. So install the latest updates/driver to solve your crashes.

    best regards
    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Wednesday, July 21, 2010 10:26 PM
    • Marked as answer by Sean Zhu - Friday, July 23, 2010 2:36 AM
    Wednesday, July 21, 2010 10:26 PM

All replies

  • Please upload the dmp files from the folder C:\Windows\Minidump to your Skydrive [1] (copy the dmp files first to your desktop, otherwise you can't upload them) and post a link here, so that we can look at the dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, July 21, 2010 7:59 PM
  • Hi Johnny,

    all crashes are caused by the driver gt72ubus.sys (\SystemRoot\system32\DRIVERS\gt72ubus.sys) which is too old (Tue Oct 09 13:53:29 2007). From what I see the file is part of a mobile broadband internet device. So install the latest updates/driver to solve your crashes.

    best regards
    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Wednesday, July 21, 2010 10:26 PM
    • Marked as answer by Sean Zhu - Friday, July 23, 2010 2:36 AM
    Wednesday, July 21, 2010 10:26 PM
  • Thanks for helping me out!

     

    Johnny

    Thursday, July 22, 2010 9:47 AM
  • Hi Andre. 

    I see that you where to great help for Johnny. Mabye you can help me out as well. I have a similar problem, with getting bluescreen once in a while. This is a pretty new computer so it is really bugging me out. 

    Problem: 
    Navn på problemhendelse: BlueScreen
      OS-versjon: 6.1.7600.2.0.0.768.3
      ID for nasjonal innstilling: 1044

    Tilleggsinformasjon om problemet:
      BCCode: a
      BCP1: 0000000000000000
      BCP2: 0000000000000002
      BCP3: 0000000000000000
      BCP4: FFFFF8000301A477
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 768_1

    Filer som bidrar til å beskrive problemet:
      C:\Windows\Minidump\073110-22620-01.dmp
      C:\Users\pollz\AppData\Local\Temp\WER-50653-0.sysdata.xml

    Les vår personvernerklæring på Internett:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0414

    Hvis personvernerklæringen på Internett ikke er tilgjengelig, kan du lese personvernerklæringen frakoblet:
      C:\Windows\system32\nb-NO\erofflps.txt

    Any ideas as how to solve this ? 
    Thursday, August 5, 2010 2:20 PM
  • Please upload the dmp files from the folder C:\Windows\Minidump to your Skydrive.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, August 5, 2010 8:49 PM
  • Hi there Andre. 

    Problem is I don't have Skydrive. I don't even know what it is. Elaborate plz. I get this message for a short time while my bluescrren is running : IRQL_NOT_LESS_OR_EQUAL. Do you know what it means?
    Friday, August 6, 2010 4:57 AM
  • Every LiveID (the email you use to sign in here to the forums) has a SkyDrive:

    http://skydrive.live.com/

    Sign in with your LiveID and you can upload 25GB of data and share them with your friends.

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, August 6, 2010 3:45 PM
  • Hi Andre. I have uploaded the files to my skydrive. (Public) Are you able to access them from there, or do you need a link of some sort. Thx for your help :) 
    Monday, August 9, 2010 3:11 AM
  • I need a link.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, August 9, 2010 7:29 AM
  • Here is the link for you. See if you can figure it out.  http://cid-6a9019dc818d30e3.office.live.com/embedicon.aspx/.Public  I am having more and more trouble. Now the computer just shuts itself down once in a while with no warming....
    Tuesday, August 10, 2010 2:22 AM
  • One crash is caused by the driver NETw5s64.sys (Intel network card driver), so update it please.

    The second crash is caused by an Access violation in the AFD.sys driver which running bittorrent. Becasue of the Access violation you should check your RAM.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, August 10, 2010 3:05 PM
  • Thanks so much for your help. I do really appreciate it ;) You saved me tons of time
    Thursday, August 12, 2010 8:46 AM
  • hi i have a similar problem, wonder if you could help. i got bsod normally while gaming.

    any help would be greatly appreciated.

    https://cid-d0078ee5cd7c9b15.office.live.com/viewpermissions.aspx/.Documents?ref=1

    thanks. tom

    Monday, December 6, 2010 10:52 PM
  • Hi tom,

    the link doesn't work. I can't see any files.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, December 7, 2010 2:58 PM
  • sorry about that i must have done something wrong somewhere.

    try this one

    http://cid-d0078ee5cd7c9b15.office.live.com/browse.aspx/New%20folder?nl=1&uc=2

    thanks tom

    Wednesday, December 8, 2010 12:55 PM
  • check your RAM. You always have Access violation with the DirectX driver.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, December 8, 2010 3:48 PM