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SCCM Upgrade Errors MP on all sites. RRS feed

  • Question

  • I recently upgraded SCCM to SP1 and R2 and I have just started receiving these messages!

    I tried reinstalled the MP's and they seemed to install ok. But 30 mins later I start receiving the messages again.
    Here is the message from MP Control Manager and I have added the MPCONTROL log at the bottom. Thanks for your help!

    MP Control Manager detected management point is not responding to HTTP requests.  The HTTP status code and text is 500, Internal Server Error.

    Possible cause: Management point encountered an error when connecting to SQL Server.
    Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.
    (Nothing has changed on the SQL server)

    Possible cause:  The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory
    Solution:  Ensure SQL server SPNs are correctly registered.  Review Q829868.
    (Verified that the SQL server name was in the SPN account)

    Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.
    Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.
    (Ports have not changed)

    Possible cause: The designated Web Site is disabled in IIS.
    Solution: Verify that the designated Web Site is enabled, and functioning properly.
    (It is not disabled)

    Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.
    Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.
    (We have no GPOs set on SMS ISAPI)

    I am able to get to
    http://densc01/sms_mp/.sms_aut?MPCERT
    and
    http://densc01/sms_mp/.sms_aut?MPLIST1
    but not
    http://densc01/sms_mp/.sms_aut?MPLIST

    I tried removing the MP's then IIS. Reinstalled IIS and configured it. Then reinstalled the MP. I got the same error.


    MP_CONTROL.LOG -
    Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Http test request failed, status code is 500, 'Internal Server Error'. SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Call to HttpSendRequestSync succeeded for port 80 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Http test request succeeded. SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Successfully performed Device Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:31:46 AM 6284 (0x188C)
    Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Http test request failed, status code is 500, 'Internal Server Error'. SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Call to HttpSendRequestSync succeeded for port 80 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Http test request succeeded. SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Successfully performed Device Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:36:46 AM 6284 (0x188C)
    Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    Http test request failed, status code is 500, 'Internal Server Error'. SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    STATMSG: ID=5436 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_MP_CONTROL_MANAGER" SYS=DENSC01 SITE=DEN PID=3440 TID=6284 GMTDATE=Tue Jul 21 14:41:46.422 2009 ISTR0="500" ISTR1="Internal Server Error" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    Call to HttpSendRequestSync succeeded for port 80 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    Http test request succeeded. SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)
    Successfully performed Device Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 7/21/2009 8:41:46 AM 6284 (0x188C)



    SCCM Admin
    Tuesday, July 21, 2009 2:47 PM

Answers

  • All of the MP's are affected. I first upgraded the Primary site and it started giving me those errors. I then pushed the upgrade out to all of the Secondary sites. They all upgraded fine but then started giving me this same error.

    I ran the SCW on the Primary server and I actually havent had an error on any of primary or secondary servers for the past 4 hours on any of the MP's. So I think I had a port or something blocked but SCW did the trick! Thanks for your input Jeff.


    SCCM Admin
    • Marked as answer by Garth JonesMVP Sunday, December 13, 2015 5:15 PM
    Monday, July 27, 2009 9:30 PM

All replies

    • Proposed as answer by Jeff Nordrum Tuesday, July 21, 2009 7:57 PM
    Tuesday, July 21, 2009 4:57 PM
  • Thanks for getting back to me Jeff. I had saw this post a few days back and tried what it had suggested. The problem with the post is that is pertaining to a 32bit program not working on a 64bit environment. I have 7 servers this is happening to after the sp1 r2 upgrade from SCCM (no patches). Only one of them is a 64bit machine and windows server 2008. The rest are Server 2003 R2 SP2 IIS 6 32bit systems. 

    Just want to clarify that I already had SCCM and everything was working fine until I added SP1 and R2.

    Are there any other suggestions?
    SCCM Admin
    Tuesday, July 21, 2009 5:21 PM
  • Are these MPs on remote site systems or are they on secondary sites?
    Jeff
    Tuesday, July 21, 2009 8:09 PM
  • Also, is the site's DB on SQL Server 2003 SPx? or SQL Server 2008?
    Jeff
    Tuesday, July 21, 2009 8:12 PM
  • The MP's are on 1 primary site and six secondary sites.

    SQL Database - SQL 2005
    DENSQ02

    Primary
    DENSC01

    Secondary
    SLCSC11
    PDLSC01
    RKSSC01
    OKCSC01
    TULSC01
    REDSC01



    SCCM Admin
    Tuesday, July 21, 2009 8:38 PM
  • Is there only one MP affected?
    Wednesday, July 22, 2009 4:20 AM
  • This error usually indicates some kind of communication problem between the Server with the MP and the SQL Server hosting the Site's database. In addition to the general troubleshooting, have you insured that the firewall has been correctly configured? Running SCW on the SQL Server will allow you to configure the required exceptions.


    Jeff
    Wednesday, July 22, 2009 9:47 PM
  • All of the MP's are affected. I first upgraded the Primary site and it started giving me those errors. I then pushed the upgrade out to all of the Secondary sites. They all upgraded fine but then started giving me this same error.

    I ran the SCW on the Primary server and I actually havent had an error on any of primary or secondary servers for the past 4 hours on any of the MP's. So I think I had a port or something blocked but SCW did the trick! Thanks for your input Jeff.


    SCCM Admin
    • Marked as answer by Garth JonesMVP Sunday, December 13, 2015 5:15 PM
    Monday, July 27, 2009 9:30 PM