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Short description in incident view RRS feed

  • Question

  • Hello,

    this should be an easy one for the experts here :)

    In Incident Management, I created a view, showing various columns, one of them being "Description".
    The content of the description field is shown in its complete length. But as email bodies from incoming emails will be copied to that field, the content can be quite long. Hence, the view looks quite messy with items being several lines long.

    What do I need to add to the XML of the management pack to only show the first line, or the first 100 characters of the description?

    <mux:Column Name="Description" DisplayMemberBinding="{Binding Path=Description}" Width="100" DisplayName="Description.417524a9715144af8df86e479e1d243c" Property="Description" DataType="s:String" />

    Thanks for your help!
    Marcel

    Monday, June 27, 2011 10:23 AM

Answers

  • Hi,

    I really don't see an option here other than extending the Incident class with a custom property such as ShortDescription and writing the first 100 characters into this property using a custom workflow and PowerShell (SMLets). Then use this field in your view.

    Thursday, July 14, 2011 9:27 PM