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Can't get rid of "safesurf.com" adware RRS feed

  • Question

  • Good day,

    Not sure if it's the right category but i'll ask anyway.

    We have a user that got his computer infected with the "safesurf" adware. I've tried about 6 online tutorials and support sites to get rid of the infection but for some reason can't. It's driving me crazy. 

    The computer OS is Windows 7 Professional SP1 up to date.

    The antivirus we run is Sophos and it's also up to date.

    Any advice on how to get rid of the adware would be much appreciated!!

    Thank you

    Thursday, August 25, 2016 4:35 PM

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