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Hard Rebooting a computer removes Windows Disk Protection RRS feed

  • Question

  • I installed SteadyState 2.5 on a number of laptops that we use to loan out to people.  I turn Windows Disk Protection on and set the date out a couple of months so that the user can use it, make changes, reboot etc without losing any of their information.  The problem I noticed was that a few people took a loaner laptop home over the weekend and once they turned the machine on, all of their information, applications, and profile was lost - SteadyState had reverted back to the original state.

    After some testing, I discovered that even if you have Windows Disk Protection turned on and push the date out so the changes are saved and doesn't restore on a reboot, if the user holds down the power button to turn off the machine instead of letting Windows shut down on its own - the machine will go back to its original state and in my case, the user loses all of their data. 

    I'm assuming this would also then happen if the laptop were to lose power.  I'm wondering if anyone else has run into this problem or if anyone has any ideas as to a fix or workaround??

    Thanks!

    Tuesday, August 24, 2010 4:20 PM

Answers

  • Hi, I want to inform you that this is by design, this is a known issue of current version of SteadyState. Though Windows Disk Protection can help to protect boot sector, an interruption like power loss, improperly shut down may reset WDP status or even leads to system crash. We still recommend users to make sure the computer is shut down properly. Also, our development group strive to improve SteadyState and its functions. Thank you for your feedback.

     

     

    Best&regards

     

                Leo   Huang

    Thursday, August 26, 2010 9:04 AM
    Moderator

All replies

  • Hi, I want to inform you that this is by design, this is a known issue of current version of SteadyState. Though Windows Disk Protection can help to protect boot sector, an interruption like power loss, improperly shut down may reset WDP status or even leads to system crash. We still recommend users to make sure the computer is shut down properly. Also, our development group strive to improve SteadyState and its functions. Thank you for your feedback.

     

     

    Best&regards

     

                Leo   Huang

    Thursday, August 26, 2010 9:04 AM
    Moderator
  • Ok, thank you for answering my question!  Unfortunately, that is a huge disappointment and I will have to search for a different tool to use that will better fit our needs.  It seemed like it would work great for cleaning up profiles and applications quickly and easily, but it is too large of a risk to take that the laptops we loan out will have to be shut down properly every time or that they can never lose power. 

     

    Thanks anyways,

    Monica

    Thursday, August 26, 2010 4:20 PM