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Failed security updates for windows 7

    Question

  • I was just looking back at my updates and it says that I have been failing all security updates since 8/6/16 and they all give the error code 80070308. What can I do about this
    Sunday, September 11, 2016 4:01 PM

Answers

  • Try using this to reset the update system it's very good,
    Use Option 2 on the list after right clicking it and select run as administrator
    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

    Download it to your downloads folder
    Right click it and select Extract all to the downloads folder.
    Then right click ResetWUEng and select run as administrator
    Follow the rest of the prompts
    Press any key to continue
    Type 2 for that Option on the list and the Enter key to reset update services..
    Press y for Yes and then the Enter key I believe twice
    After it has completed
    Type 15 for that option and the Enter key to restart the machine.
    Should say will restart in 60 seconds save your work.... press any key to continue.
    After restart go to windows updates and manually check for updates shouldn't take a few minutes.

    Afterwards remove any existing Microsoft Net Framework you have installed it will be listed in Uninstall a program

    Net cleanup tool
    https://blogs.msdn.microsoft.com/astebner/2008/08/28/net-framework-cleanup-tool-users-guide/

    Then download and install Net 4.5.2 instead

    https://www.microsoft.com/en-us/download/details.aspx?id=42642

    Then make sure these two updates are installed KB3020369 & KB3172605

    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

    After restart verify that the windows update service is not running if it is Stop and switch to Manual apply and okay.

    Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
    https://support.microsoft.com/en-us/kb/3020369
    These other links do prompt you to download as soon as you click on them just to give you a heads up :)
    KB3020369
    Win-7 32 bit
    https://download.microsoft.com/download/C/0/8/C0823F43-BFE9-4147-9B0A-35769CBBE6B0/Windows6.1-KB3020369-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020369-x64.msu

    Then manually install KB3172605 main article page with all versions,
    https://support.microsoft.com/en-us/kb/3172605
    KB3172605
    Win-7 32 bit
    https://download.microsoft.com/download/C/D/5/CD5DE7B2-E857-4BD4-AA9C-6B30C3E1735A/Windows6.1-KB3172605-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/download/5/6/0/560504D4-F91A-4DEB-867F-C713F7821374/Windows6.1-KB3172605-x64.msu

    After switch your windows update and service settings back to what you had prior and manually check for updates and the rest should show up shortly.

    Sunday, September 11, 2016 4:46 PM
  • Hi,

    I noticed the error message, it seems that some users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

    Windows Update error 80070308 solution

    First, use FixIt for Windows update and try delete or rename %windir%/SoftwareDistribution

    If rename SoftwareDistribution not solve the problem, try this:

    1. Open Regedit

    2. Go to HKLM\Components

    3. Delete or rename REG_DWORD "pendingrequired=1"

    4. Profit!

    Windows 7 update fails with code 80070308:

    http://answers.microsoft.com/en-us/windows/forum/all/windows-7-update-fails-with-code-80070308/f5b42dbc-3776-4051-beb2-f4d211bb0681?auth=1

    Best Regards,

    Tao


    Please remember to <b>mark the replies as an answers</b> if they help and <b> unmark</b> them if they provide no help.<br/> If you have feedback for TechNet Subscriber Support, contact <a href="mailto:tnmff@microsoft.com"> tnmff@microsoft.com</a>.

    Tuesday, September 13, 2016 9:34 AM
    Moderator

All replies

  • Try using this to reset the update system it's very good,
    Use Option 2 on the list after right clicking it and select run as administrator
    https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

    Download it to your downloads folder
    Right click it and select Extract all to the downloads folder.
    Then right click ResetWUEng and select run as administrator
    Follow the rest of the prompts
    Press any key to continue
    Type 2 for that Option on the list and the Enter key to reset update services..
    Press y for Yes and then the Enter key I believe twice
    After it has completed
    Type 15 for that option and the Enter key to restart the machine.
    Should say will restart in 60 seconds save your work.... press any key to continue.
    After restart go to windows updates and manually check for updates shouldn't take a few minutes.

    Afterwards remove any existing Microsoft Net Framework you have installed it will be listed in Uninstall a program

    Net cleanup tool
    https://blogs.msdn.microsoft.com/astebner/2008/08/28/net-framework-cleanup-tool-users-guide/

    Then download and install Net 4.5.2 instead

    https://www.microsoft.com/en-us/download/details.aspx?id=42642

    Then make sure these two updates are installed KB3020369 & KB3172605

    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

    After restart verify that the windows update service is not running if it is Stop and switch to Manual apply and okay.

    Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
    https://support.microsoft.com/en-us/kb/3020369
    These other links do prompt you to download as soon as you click on them just to give you a heads up :)
    KB3020369
    Win-7 32 bit
    https://download.microsoft.com/download/C/0/8/C0823F43-BFE9-4147-9B0A-35769CBBE6B0/Windows6.1-KB3020369-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020369-x64.msu

    Then manually install KB3172605 main article page with all versions,
    https://support.microsoft.com/en-us/kb/3172605
    KB3172605
    Win-7 32 bit
    https://download.microsoft.com/download/C/D/5/CD5DE7B2-E857-4BD4-AA9C-6B30C3E1735A/Windows6.1-KB3172605-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/download/5/6/0/560504D4-F91A-4DEB-867F-C713F7821374/Windows6.1-KB3172605-x64.msu

    After switch your windows update and service settings back to what you had prior and manually check for updates and the rest should show up shortly.

    Sunday, September 11, 2016 4:46 PM
  • Hi,

    I noticed the error message, it seems that some users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

    Windows Update error 80070308 solution

    First, use FixIt for Windows update and try delete or rename %windir%/SoftwareDistribution

    If rename SoftwareDistribution not solve the problem, try this:

    1. Open Regedit

    2. Go to HKLM\Components

    3. Delete or rename REG_DWORD "pendingrequired=1"

    4. Profit!

    Windows 7 update fails with code 80070308:

    http://answers.microsoft.com/en-us/windows/forum/all/windows-7-update-fails-with-code-80070308/f5b42dbc-3776-4051-beb2-f4d211bb0681?auth=1

    Best Regards,

    Tao


    Please remember to <b>mark the replies as an answers</b> if they help and <b> unmark</b> them if they provide no help.<br/> If you have feedback for TechNet Subscriber Support, contact <a href="mailto:tnmff@microsoft.com"> tnmff@microsoft.com</a>.

    Tuesday, September 13, 2016 9:34 AM
    Moderator
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? How about the solution we have provided? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 20, 2016 8:30 AM
    Moderator