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Microsoft CRM Web form fields are grayed out in internet explorer 11 RRS feed

  • Question

  • HI,

    I have an issue with updating Microsoft CRM web form fileds in one laptop, fileds are grayed out. This is only in one laptop other pc's can update web form fields. I am using internet explorer 11.

    Tuesday, December 27, 2016 11:33 AM

All replies

  • Hi,

    I want to confirm that did the issue only occur on IE11? Have you tried other browser?

    If the issue only occurred on IE, we could try to reset it and check if it helps.

    How to reset Internet Explorer settings

    https://support.microsoft.com/en-us/kb/923737

    If the issue still persists, I’m afraid there is something wrong with IE, we may need to repair or reinstall it.

    How to repair or reinstall Internet Explorer in Windows

    https://support.microsoft.com/en-us/kb/318378

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 28, 2016 8:53 AM
  • I have done IE reset,cleared all cookies and temp files ,still same issue.
    Wednesday, December 28, 2016 11:20 AM
  • Did the issue only occur on IE11? Have you tried other browser? Such as Chrome or Firefox?

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 30, 2016 1:19 AM