Hi luv4us,
>>viper protection cannot be located
Please temporary disable or uninstall AV and test again.
>>ever since I installed windows 10 I keep getting the error that the print spooler is not responding but it won't allow me to uninstall and then reinstall. now it's saying that the viper protection cannot be located. help please
Please refer to the following link to have a troubleshoot.
Fix printer problems
http://windows.microsoft.com/en-us/windows-10/fix-printer-problems
Try the following command line to reset the printer cache.
net stop spooler
del %systemroot%\System32\spool\printers\* /Q /F /S
net start spooler
>>how do I access firewall to allow my wireless Kodak printer to work?
Check this link:
Network Printer Ports
https://technet.microsoft.com/en-us/library/cc728404(v=ws.10).aspx
Or you could perform a network capture to trace the traffic of printer,and you will find out which protocol and ports used by printer.
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Best Regards,
Cartman
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