PPT crashes when opening files,
please find the error below
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Fault bucket 1825063653, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: POWERPNT.EXE
P2: 14.0.4754.1000
P3: 4b967cf0
P4: MSCTF.dll
P5: 6.1.7600.16385
P6: 4a5bda69
P7: c0000005
P8: 0000539d
P9:
P10:
Attached files:
C:\Users\024032\AppData\Local\Temp\164174890.cvr
C:\Users\024032\AppData\Local\Temp\CVR282.tmp.cvr
C:\Users\024032\AppData\Local\Temp\WER1D14.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\024032\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_POWERPNT.EXE_5778ddde9556e42fe6adb331ea5aab6d56b8b0_2a594a3c
Analysis symbol:
Rechecking for solution: 0
Report Id: 59280572-550d-11e0-9a60-c0cb38a88ecf
*****************************
Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0
Faulting module name: MSCTF.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda69
Exception code: 0xc0000005
Fault offset: 0x0000539d
Faulting process id: 0x664
Faulting application start time: 0x01cbe91a176850c4
Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE
Faulting module path: C:\Windows\system32\MSCTF.dll
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i have tried repairing office2010 , did not get better, then tried reinstalling office 2010.
that too did not work, removed components in Add-Ins , did not work, changed the defualt printer when Office components are not running,
these steps have not hepled , please let me know what other steps i can take to resolve the issue.
