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Office 2010 Power point Crash RRS feed

  • Question

  • PPT crashes when opening files,

    please find the error below

    ***********************************

    Fault bucket 1825063653, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: POWERPNT.EXE
    P2: 14.0.4754.1000
    P3: 4b967cf0
    P4: MSCTF.dll
    P5: 6.1.7600.16385
    P6: 4a5bda69
    P7: c0000005
    P8: 0000539d
    P9:
    P10:

    Attached files:
    C:\Users\024032\AppData\Local\Temp\164174890.cvr
    C:\Users\024032\AppData\Local\Temp\CVR282.tmp.cvr
    C:\Users\024032\AppData\Local\Temp\WER1D14.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\024032\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_POWERPNT.EXE_5778ddde9556e42fe6adb331ea5aab6d56b8b0_2a594a3c

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 59280572-550d-11e0-9a60-c0cb38a88ecf

    *****************************

    Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0
    Faulting module name: MSCTF.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda69
    Exception code: 0xc0000005
    Fault offset: 0x0000539d
    Faulting process id: 0x664
    Faulting application start time: 0x01cbe91a176850c4
    Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE
    Faulting module path: C:\Windows\system32\MSCTF.dll

    **************************

     

    i have tried repairing office2010 , did not  get better, then tried reinstalling office 2010.

    that too did not work, removed components in Add-Ins , did not work, changed the defualt printer when Office components are not running,

    these steps have not hepled , please let me know what other steps i can take to resolve the issue.

     

    Wednesday, March 23, 2011 6:32 AM

Answers