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administrator password forget

    Question

  • my hp elitbook 840 windows 8.1. i have forget administrator password plz me. my sytem does not work
    • Moved by Garth JonesMVP Friday, October 13, 2017 4:44 PM Not a CM07 Question
    Friday, October 13, 2017 4:27 PM

All replies

  • Hi,

    Here are a few methods that you can follow:

    1.Use previously-created password reset disk

    2.Login with picture password or PIN you created previously.

    On the sign-in screen,click sign-in option, select the picture icon to use the picture password, the keypad icon for your PIN.

    3.Have another admin logged in and changed your forgotten administrator password.

    Step 1: Open the Windows 8 Control Panel.

    Step 2: Click on the "User Accounts and Family Safety" link and then "User Accounts".

    Step 3: Click on "Manage another account".

    Step 4: Click on the "...user you would like to change" the password for.

    Step 5: Click on "Change the password".

    Step 6: Enter a new password in both the first and second text boxes.

    Step 7: In the last text box, you're asked to Type a password hint. This is not required.

    Step 8: click the "Change password" button to save the password change.


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    Monday, October 16, 2017 6:41 AM
  • Hi,

    What is going on with the issue?

    Do you benefit from the suggestions?


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 19, 2017 8:32 AM