none
Map 4 installation fails RRS feed

  • Question

  • MAP v4 on a Windows 7 x64 system, The installation fails with the following error
    "The Microsoft Assessment and Planning Toolkit Setup Wizard failed while navigating from welcome screen
    Attempted to read or write protected memory. This is often an indication the other memory is corrupt."

    I have run this elevated as admin, any suggestions?
    Thanks
    Friday, July 17, 2009 2:32 AM

All replies

  • If this happens repeatedly, I would suggest running a memory test on your machine using the instructions here: http://oca.microsoft.com/en/windiag.asp

    Wednesday, July 22, 2009 3:36 PM
  • Thanks Jay but it happens all the time.
    I cannot go further with the installation.
    Test was done and memory is fine.
    Wednesday, July 22, 2009 11:58 PM
  • We've seen this issue with one other customer, but haven't been able to resolve.  Are you using the RC or Beta version of Windows 7?  Is there another physical or virtual machine that you can use in an attempt to reproduce this error?

    Thanks
    Thursday, July 30, 2009 6:12 PM