Unable to Activate Office 2016 Tech Preview RRS feed

  • Question

  • Hello there,

     I have downloaded and installed Office 2016 Tech preview. However when I open word 2016 or excel 2016 ,it keeps prompting me to " To Activate Office,enter the email address that is associated with your office subscription"

    I used my gmail id while downloading the tech preview so entered my gmail address and clicked on NEXT button, but it goes to a Microsoft login screen asking for user name and password.

    Then I used my Hotmail credentials to login. But it still gives an error-

    "The   email id  isn't associated with this office product. To activate this install please sign in with the account associated with the product."

    But when I use my gmail id it still goes to the next screen where it prompts for Microsoft login. Please help

    • Moved by L.Hl Monday, May 11, 2015 3:05 AM
    Sunday, May 10, 2015 8:33 AM


All replies

  • Hi

    This is the forum to discuss questions about Microsoft Office develop (VBA, customization). For your question is about product of Office, I recommend post the question to the TechNet forum for Office product

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

    Thank you for your understanding.

    Best Regards


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Monday, May 11, 2015 3:04 AM
  • For Office2016Preview, the dedicated forum is here:


    You need to have a current/valid Office365 Subscription which includes Office365ProPlus (usually only Enterprise plans have that)

    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Monday, May 11, 2015 9:12 AM
  • Don,

    Absolutely not. There is no need to have a valid Office 365 subscription to install the public Preview of Office 2016. Here is what the Office 2016 Preview page state:

    If you don't have an Office 365 subscription, you can download a trial version of Office 2016 Preview from the list of choices below.
    Use the product key provided below to activate your trial.
    Product key for the Office 2016 Preview


    Wednesday, May 13, 2015 11:10 AM
  • Farooq,

    Instead of entering Office 365 account credentials you need to choose the product key (see the right lower corner of the dialog in Office 2016). Take a look at the Office 2016 Preview page for more information.

    It works like a charm on my PC even without an Office 365 subscription (even I have got another account for that).

    Wednesday, May 13, 2015 11:12 AM