locked
Upgrade from XP to VIsta? RRS feed

  • Question

  • I am a computer tech for a ISP. A customer brought a Windows XP computer to us that is giving the following error; "This copy of Windows did not pass genuine validation.". He bought this computer from Circuit City before it went out of business and it has Windows XP Professional installed but it has only begun giving this error in the last few days. There is a Windows Vista OEM product key on the size of the tower. I assume that this computer was sold with XP installed and an upgrade license for vista.

    How can I verify that the product key is valid and where can I get a installation disk?

    Thanks,
    Ed
    Wednesday, October 7, 2009 9:46 PM

Answers