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Troubleshooting windows upgrades

    Question

  • This computer had a recent unsuccessful upgrade from windows 10 professional version 1607 to 1703.

    The Microsoft upgrade assistant was used.

    The error code that was displayed was 0xc1900200.

    The computer is a HP mobile workstation.

    It was built after August 2013.

    The computer had had a clean install in the Microsoft store in March 2017.

    They indicated that they had had problems post clean install with the Microsoft store that they fixed by changing users.

    To troubleshoot the upgrade failure the following was viewed or done:

    1) https://technet.microsoft.com/en-us/itpro/windows/deploy/resolve-windows-10-upgrade-errors

    2) https://www.microsoft.com/en-us/windows/windows-10-specifications

    3) https://support.hp.com/us-en/document/c04773236

    4) https://support.hp.com/us-en/document/c04734799

    5) C:\$Windows.~BT\Sources\Panther

    6) https://1drv.ms/i/s!AhdfDD74t_q2jTOBOFp7jX8fenJK

    7) https://1drv.ms/t/s!AhdfDD74t_q2jTVrRsxlx8bFMdOv

    8) https://1drv.ms/t/s!AhdfDD74t_q2jTSnAR7_dNeB-nji

    9) https://1drv.ms/u/s!AhdfDD74t_q2jTbjppUQBBCCyzbB

    Does anyone see anything in the logs that triggered the error code 0xc1900200:  does not meet the minimum system requirements

    Wednesday, April 12, 2017 3:14 AM

All replies

  • Hi,

    Based on your setup log, we could see the following information:

    The problem caused by insufficient available space on Volume 2.

    The easiest resolution is extending this partition.

    You could refer to this blog:

    https://blogs.msdn.microsoft.com/buckh/2015/08/10/fix-windows-10-upgrade-couldnt-update-the-system-reserved-partition/


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    Thursday, April 13, 2017 6:39 AM
    Moderator
  • I've been working on that problem as well as another one on the same drive that may have a partition with needed free space.

    The Microsoft store performed a clean install less than 30 days ago.

    Doesn't the windows 10 1607 installation create default partition sizes? 

    What are these hidden partitions filled with?  What has reduced the free space?

    Using diskpart volume 3 was evaluated labeling the drive and then viewing the directory.  The HP technician thought the partition was of insufficient size and offered to expand it.  I did not know whether diskpart would or would not put the files on the drive at risk.

    https://1drv.ms/t/s!AhdfDD74t_q2jTkXjFovGEW4z8Ha

    The files on the drive are not yet backed up.

    Can you use diskpart or some other software that protects the files and enlarges the partitions?

    If so the EFI partition could be enlarged to allow more space for the HP UEFI logs.  And the volume 2 insufficient free space could be increased to permit the upgrade from windows 10 1607 to 1702.

    I've checked the operating system with sfc scannow and dism restorehealth and the former displayed that there were no integrity violations and the later completed successfully.  Is it possible that there is a registry problem?  If so how would you check that?

    In the link that you posted:  https://blogs.msdn.microsoft.com/buckh/2015/08/10/fix-windows-10-upgrade-couldnt-update-the-system-reserved-partition/ I didn't see any information on whether there were files at risk during the partition resizing.

    Please let me know if diskpart or any other software can protect the existing files and at the same time expand the partitions


    Thursday, April 13, 2017 7:02 AM
  • The safest method is backup your files.

    Generally, no data loss occur when you use the diskpart command extending the partition.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, April 17, 2017 9:05 AM
    Moderator