HP duplex printing problem with Windows Vista RRS feed

  • Question

  • I was recently forced to buy a new computer (HP a6700f Pavilion) with Windows Vista Home Premium SP1 installed.  I can get my HP 7410 All-In-One to be recognized and print, but I cannot get duplex printing to work.  When I go into Control Panel - Printers, right click on the printer icon and select Properties - Device Settings, under Installable Options, the Duplex Printing option appears and shows it as Uninstalled.  However, the drop-down mewnu is grayed out and I can't select any option to install it.

    HP claims this is a Windows issue that they "hope" will be resolved in SP2.  I have asked the question of MS Support but have not yet had a reply. 

    Does this sound like the problem anyone else is having?  If so, do you have a solution or work-around?
    Tuesday, April 21, 2009 4:54 PM