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Actions on enabling Automatic Replies RRS feed

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    This is a two fold question and I'm not sure it's even possible for Exchange to do it without another solution sitting on top of it to do the actual work.

    First, once a user enables automatic replies (out of office), they are sent an email which will be a generic template asking them to do certain things like update their voicemail message etc. This email only needs to be sent once for each period the automatic replies are enabled.

    Second, you may have seen Daimler are using something called 'Mail on Holiday' which essentially deletes any emails received during the time the user is on holiday. I've tried to search for this but it doesn't appear to be a separate solution so I was wondering whether a smart rule is being used. I cannot seem to replicate this on Exchange\Outlook as it complains about client-side and server-side rule conflicts.

    I wondered whether there is an agent in use that checks for the automatic replies flag and this initiates any actions like reply then permanently delete.

    Any advice\guidance is appreciated.

    Thursday, August 18, 2016 10:09 AM

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    Hi,

    Per my experience, there no such an agent as you descripted. What purpose in detail you want to achieve?

    Do you want to achieve the OOF auto reply not sending only once? 

    If yes you can achieve this via inbox rules, please refer to the following steps:

    1. create rule;
    2. Advanced Options...(don't select any check-box);
    3. condition: where my name is in the To or Cc box;
    4. action: have server reply using a specific message;
    5. click "a specific message", type your custom message, click "save&close";
    6. next-next, finish.

    If any misunderstanding, please feel free to post out. Thanks.

    Best regards,

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jason Chao
    TechNet Community Support


    • Edited by Jason.Chao Friday, August 19, 2016 3:05 AM
    • Proposed as answer by Jason.Chao Monday, August 29, 2016 2:24 AM
    • Marked as answer by Jason.Chao Friday, September 2, 2016 7:41 AM
    Friday, August 19, 2016 3:02 AM

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    Hi

    Have you tried using a transport rule?

    Edward van Biljon - Exchange MVP

    Thursday, August 18, 2016 3:11 PM
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    Hi,

    Per my experience, there no such an agent as you descripted. What purpose in detail you want to achieve?

    Do you want to achieve the OOF auto reply not sending only once? 

    If yes you can achieve this via inbox rules, please refer to the following steps:

    1. create rule;
    2. Advanced Options...(don't select any check-box);
    3. condition: where my name is in the To or Cc box;
    4. action: have server reply using a specific message;
    5. click "a specific message", type your custom message, click "save&close";
    6. next-next, finish.

    If any misunderstanding, please feel free to post out. Thanks.

    Best regards,

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jason Chao
    TechNet Community Support


    • Edited by Jason.Chao Friday, August 19, 2016 3:05 AM
    • Proposed as answer by Jason.Chao Monday, August 29, 2016 2:24 AM
    • Marked as answer by Jason.Chao Friday, September 2, 2016 7:41 AM
    Friday, August 19, 2016 3:02 AM
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    Hi,

     

    Would you please provide us with an update on the status of your issue? If the solution helped, if so, please help to mark as answer, it'll be helpful and easily to search for others, thanks for your time.

    Best Regards,

    Jason Chao
    TechNet Community Support


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, August 29, 2016 2:25 AM